Wk 6 – Customer Success Story
Assignment Content
- Your CRM implementation at WeLoveVideo was successful, and it is time to plan ahead for future projects. One important piece of project reflection and creating future proposals is to use customer success stories. These anecdotes read as case studies and provide internal and external personnel a glimpse into the decisions made throughout the project. They provide the opportunity to highlight the goals, results, and impacts of the project. Customer success stories are also used to predict trends in future projects.
Develop a 12- to 14-slide, multimedia-rich presentation featuring your consulting work with WeLoveVideo, Inc. You will use this presentation in your next client meeting.
Include the following:
A description of the systems project
Justification behind the SDLC recommended (waterfall or Agile)
Intended business goals of the systems project
Results of the project, to include scope, schedule, budget, and user adoption
Storyboard example
Impact the systems project had on the organization
How the decisions made in this project will affect the business in the next 10 years
Detailed speaker notes
Appropriate charts, images, graphics, video, or audio where appropriate
At least 2 references cited in APA format
Additionally, write a brief, 1-page summary of the presentation to be published on the company website for potential clients to review.Submit your assignment.
Faculty Note:
There are 2 separate documents to be submitted in this week’s assignment.
Remember, you are a consultant hired by WeLoveVideo. You are repurposing some of the slides / material used to build a case study to inspire/entice future clients and projects.
ResourcesWk 6 University Library Readings
Center for Writing Excellence
Reference and Citation Generator
Grammar and Writing Guides
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