Week 1 Project

instructions

Case Study on Publisher’s Shipping Decision Problem Formulation

The

Microsoft Excel worksheet

lists the daily shipping requirements between your publisher client and his customer warehouses. Complete the decision matrix by filling in shipping costs from three shippers:

Federal Express

UPS

, and the

United States Postal Service

Which service would you recommend to your client considering not only costs but also issues such as delivery speed, pick-up schedules, drop-off locations, package-tracking ability, and usability of the Web site? State the reasons for your recommendation.

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