SLP-capstone
Need help writing a 3-4 page paper you will answer the question “What do I really know about my personal ‘consulting’ activities?” and answer the following question given below. The paper needs to be APA format, headings, introduction, main body, conclusion, and reference page with at least 3 references.
Introduction and Defining the MSITM Capstone Course Requirements
As you know, the purpose of an SLP is to give you the opportunity to explore the applicability of the course learning to your own work-life. By this time, most MSITM students are assumed to have acquired a good deal of important knowledge about information technology and its management. Interestingly, you have likely also functioned (formally or informally) in the role of ‘internal organizational IT consultant’ (or can at least imagine what this might be like). Those of you who have been (or are) IT consultants or contractors (or simply just had to offer IT or other advice) certainly know that, in addition to technical knowledge and skill, you also have to acquire a set of successful ‘consulting techniques’, to include a set of suitable interaction/communication/political behaviors. You also have to know something about the organization and your customers, how to get at the data/issues, then get your message across, getting people to trust and respect you and a host of other things necessary to get the consulting role and keep it, or to get and keep an important IT project moving. This is only a little less true for the internal IT specialist or manager who must respond in many ways as a consultant to internal customers.
The SLP question thus is:
“What do I really know about my personal ‘consulting’ activities?”
Your task for this SLP is to: (1) do a little personal literature mining (properly cited) on the particulars and importance of the role of the IT consultant and the IT unit as a consultant to the organization. You are encouraged to look beyond personal behaviors and check out ‘organization development’ (OD) or general consulting literature to understand organizational techniques (i.e., ‘scanning’) and issues (such as political realities). In particular, you might wish to find one of the several ‘step’ models which suggest phased consulting activities; (2) note some truly important characteristics; and then (3) using this information as a guide, suggest your current most important consulting strengths as well as opportunities you see for improvement, based on both personal knowledge and your assignment literature review. Relate these strengths to the organizational unit for your project and discuss how the strength could benefit the IT outreach from that unit. Try to do this in three to four pages or so. (There is no penalty for a longer paper.) Note that you may wish to seek the opinions of co-workers in this largely self-diagnostic project. They may have some interesting insight for you. Remember, this is not a paper where you make generalized comments about what consultants do. It is about your insight and typical activities. Do not discuss personality ‘traits’ or ‘style labels’ you may have learned. You must discuss actual activities you now use when dealing with others and providing expert IT advice. For example, how well do you listen versus talk, or how well do you scan the organizational environment and try to find out about the politics of a given situation before you wade in with your advice or start a project? As noted above, you will wish to research the Web and check out traditional models of consulting behavior and typical behaviors in each ‘stage.’ For example, what are effective behaviors when one first enters any kind of consulting relationship? Again, stay out of the personality and trait literature; this is about observable activity. You may want to chat with people whom you have provided advice to, to see what they have observed. Be forewarned that generalized papers with no personal information, or including a ‘personality assessment’ will be graded as unresponsive to this assignment. Do not provide a technical outline or project details such as: “conduct project/needs analysis.” This is assumed.
Background Required Readings:
Guide to Preparing an IT Governance Plan: ISACA
https://www.isaca.org/Certification/CGEIT-Certified-in-the-Governance-of-Enterprise-IT/Prepare-for-the-Exam/Study-Materials/Documents/Developing-a-Successful-Governance-Strategy
Lectures on IT Governance
IT Governance: A Wholistic View
ITIL Service Lifecycle for Aligning with the Business Needs
ITIL – IT Infrastructure Library – set of best practices for adding value to customers.
https://www.youtube.com/watch?v=8RqX3kcCRbM
ITIL and Service Management
https://www.youtube.com/watch?v=rye6SDItzBY
Securing the Enterprise
Use this
Library Guide
to learn how to use the Trident Online Library.
Soper, Daniel (2017). Information Privacy and Security. Security Lesson #1. Introduction to Computer Security
Soper, Daniel (2017). Information Privacy and Security Lesson #2 Identification and Authentication.
Soper, Daniel (2017). Information Privacy and Security. Security Lesson #3 Software Program Security
Soper, Daniel (2017). Information Privacy and Security. Security Lesson #4 Malicious Code – Malware
Soper, Daniel (2017). Information Privacy and Security. Security Lesson #5 – Illicit Data Interception and Access
Business Continuity and Disaster Recovery
Business Continuity Planning and Disaster Recovery
https://www.youtube.com/watch?v=vGND4tvzVYg
Developing a Disaster Recovery and Business Plan.
Data Governance
Data Governance Strategies
https://www.youtube.com/watch?v=ASoi9GIre5I
Journey and Roadmap to a Data Governance Program
Master Data Management
Design and Implementation of a Security Architecture
COBIT5 – Business framework for governance and management of the enterprise
TOGAF – Architecting IT – ITIL and Cobit
Enterprise Architecture
Gaining Competitive Advantage from Enterprise Architecture
Digital Disruption
Digital Transformation of Society