HR Assessment
Resourcing and talent planning
5RSTIHR105001(17)
1
Assessment Bank – Intermediate level – August 2017
CIPD Candidate Assessment Activity
Title of unit/s Resourcing and Talent Planning
Unit No/s 5RST
Level 5
Credit value 6
Assessment method(s) Written answers and appropriate evidence of activity as specified
in the questions
Learning outcomes:
1 Understand key contemporary labour market trends and their significance for workforce
planning.
2 Be able to undertake talent planning and recruitment activities
3 Understand how to maximise employee retention
4 Know how to manage dismissal, redundancy and retirement effectively and lawfully.
Assessment brief/activity Assessment
You are required to provide written responses to each of the following seven Criteria
questions:
Question 1
Your organisation is based in two different countries (the UK and another
country of your choice). Write a short account which briefly assesses the 1.1, 1.2, 1.3
labour market trends in each country. In your account, briefly explain the
significance of tight and loose labour market conditions and how organisations
position themselves strategically in competitive labour markets.
Question
2
Give a brief description of the role of government, employers and trade unions
in ensuring future skills needs are met. 1.4
Question 3
Briefly describe the main principles of effective workforce planning and give
some examples of any tools that may be used for this. 2.1
Question 4
1. Develop and provide a basic succession and career development plan
2. Provide evidence to show your contribution to plans for downsizing an 2.2
organisation 2.3
3. Provide evidence to show your contribution to the development of job
descriptions, person specifications and competency frameworks. 2.4
Question 5
Explain some of the main legal requirements in relation to recruitment and
selection and briefly assess the strengths and weaknesses of at least two 2.5, 2.6,
different methods of recruitment and selection.
Question 6
Briefly explain briefly why people leave or remain with organisations and
provide a summary of some of the costs associated with dysfunctional 3.1
employee turnover. Go on to assess the strengths and weaknesses of at least 3.2
two different approaches to retaining talent.
5RST IHR105001(17)
2
Assessment Bank – Intermediate level – August 2017
Question 7
Provide a brief summary of the advice you would provide to your organisation
on good and lawful practice for managing dismissal, retirement and
redundancies.
4.1
Evidence to be produced/required
Answers to each of the seven questions 3900 words +/-10% (divided appropriately
across the questions).
You should relate academic concepts, theories and professional practice to the way
organisations operate, in a critical and informed way, and with reference to key texts, articles
and other publications and by using organisational examples for illustration.
All reference sources should be acknowledged correctly and a bibliography provided where
appropriate (these should be excluded from the word count).
Resourcing and talent planning
(5 RST)
Tutor Support Session 1
Tutor – Stuart Haden
Objective of session:
By the end of this session you will
understand the requirements for 5RST
Assignment
What will I gain from this unit?
This assessment will explore and review the following areas of HR:
Questions Topic
1 Labour Market
2 Future Skills
3 Workforce Planning
4 HR Planning & Documentation
5 Legal Requirements in Relation to Recruitment & Selection
6 Retention & Turnover
7 Lawful Practice for Managing Dismissal, Retirement & Redundancies
A typed Word document divided into these areas 3900 words +/- 10%
Assignment Layout: questions 1 – 4
Front Cover
Table of Contents (as per subheadings below)
Question 1 – Labour Market – (AC 1.1, 1.2 and 1.3)
Assessment criterion: 1.1 Assess the major contemporary labour market trends in different country contexts
Assessment criterion: 1.2 Explain how organisations position themselves strategically in competitive labour markets
Assessment criterion: 1.3 Explain the significance of tight and loose labour market conditions
Question 2 – Future Skills – (AC1.4)
Assessment criterion: 1.4 Describe the role of government, employers and trade unions in ensuring future skills needs
are met
Question 3 – Workforce Planning – (AC2.1)
Assessment criterion: 2.1 Describe the principles of effective workforce planning and the tools used in the process
Question 4 – HR Planning & Documentation (AC2.2, 2.3 and 2.4)
Assessment criterion: 2.2 Develop basic succession and career development plans
Assessment criterion: 2.3 Contribute to
plans for downsizing an organisation
Assessment criterion: 2.4 Contribute to the development of job descriptions, person specifications and competency
frameworks
Assignment Layout: questions 5 – 7
Question 5 – Legal Requirements in Relation to Recruitment and Selection – (AC2.5, AC2.6)
Assessment criterion: 2.5 Explain the main legal requirements in relation to
recruitment and selection
Assessment criterion: 2.6 Assess the strengths and weaknesses of different methods of recruitment and selection
Question 6 – Retention & Turnover
Assessment criterion: 3.1 Explain why people choose to leave or remain employed by organisations and the costs
associated with dysfunctional employee turnover
Assessment criterion: 3.2 Assess the strengths and weaknesses of different approaches to the
retention of talent
Question 7- Lawful Practice for Managing Dismissals, Retirement and Redundancies
Assessment criterion: 4.1 Advise organisations on good practice in the management of Dismissals, redundancies and
retirements that
complies with current legislation
Reference List
Appendix
Appendix I – Succession Plan (AC2.2) (using template)
Appendix II – Career Plan (AC2.2) (using template)
Appendix III – Flowchart of how HR contributes to downsizing (AC2.3)
Appendix IV – Job Description, Person Specification and Competency Framework (AC2.4) (using template)
Assignment Tasks, Week Numbers and Approx Word
Count
Question
and AC
Task Week
Number
Approx
Word
Count
One
AC1.1, 1.2, 1.3
Your organisation is based in two different countries (the UK and another country of your choice)
.
Write a short account which briefly assesses the labour market trends in each country.
In your account, briefly explain the significance of tight and loose labour market conditions and how organisations position themselves
strategically in competitive labour markets.
One (AC1.1 and
AC1.2)
Two (AC1.3)
1200
Two
AC1.4
Give a brief description of the role of government, employers and trade unions in ensuring future skills needs are met. Two 400
Three
AC2.1
Briefly describe the main principles of effective workforce planning and give some examples of any tools that may be used for this. Three 400
Four
AC2.2, 2.3 2.4
Develop and provide a basic succession and career development plan
Provide evidence to show your contribution to plans for downsizing an organisation
Provide evidence to show your contribution to the development of job descriptions, person specifications and competency frameworks.
These template will be covered in more depth during study week.
Three
(AC2.2, 2.3)
Five
(AC2.4)
These are
appendices and
you have to
CREATE these
documents as per
the scenario
SEE TEMPLATES
Five
AC2.5, 2.6
Explain some of the main legal requirements in relation to recruitment and selection and briefly assess the strengths and weaknesses of
at least two different methods of recruitment and selection
Five (AC2.5)
Six (AC2.6)
800
Six
AC3.1, 3.2
Briefly explain briefly why people leave or remain with organisations and provide a summary of some of the costs associated with
dysfunctional employee turnover. Go on to assess the strengths and weaknesses of at least two different approaches to retaining talent.
Six (AC3.1,
AC3.2)
800
Seven
AC4.1
Provide a brief summary of the advice you would provide to your organisation on good and lawful practice for managing dismissal,
retirement and redundancies.
Six (AC4.1) 400
https://campus.avadolearning.com/mod/resource/view.php?id=239896
Question 1 : Labour Market
AC 1.1 Assess the major contemporary labour market trends in
different country contexts
Compare (identify and explain similarities and differences) different labour market trends (changes over time)
in the UK and another country (any other country). You should assess the impact these trends have on the
labour market of those countries from an employers perspective – i.e. average wage levels, contract types, etc.
• Select and compare 2 trends – the same for both countries.
VLC Week 1
Employment Rate Working population Comparison
United Kingdom Provide overview information Provide overview information Similarities/differences
Saudi Arabia Provide overview information Provide overview information Similarities/differences
✓ Employment/unemployment rates
✓ GDP
✓ Average earnings
✓ Workforce population i.e. age, region, sex etc
https://tradingeconomics.com/countries
Summarise – from the findings above summarise (2 paragraphs either headed
by country or chosen areas) focus on the trends found
https://tradingeconomics.com/countries
Question 1 : Labour Market
AC 1.2 Explain how organisations position themselves
strategically in competitive labour markets
What does ‘employer of choice’ mean? (1 paragraph)
• Definition plus a couple of sentences in your own words
How to become an employer of choice? (1-2 paragraphs)
• What are the key characteristics?
• Provide working examples if appropriate to your organisation, if not have a look online for
organisations that fall within this category – you could look at the Times 100 companies
How does becoming an employer of choice improve labour market position? (1-3 paragraphs)
You could include a discussion around the following:
• Becoming more attractive to top talent,
• improving organisation’s position amongst competition,
• making the organisation leaders in the industry
Useful links
:
How to be an employer of choice in an increasingly competitive jobs market
https://www.cipd.co.uk/search?q=employer+of+choice (lots of interesting articles)
VLC Week 1
How to be an employer of choice in an increasingly competitive jobs market
https://www.cipd.co.uk/search?q=employer+of+choice
Question 1 : Labour Market
AC 1.3 Explain the significance of tight and loose labour market
conditions
• Define the two terms, tight and loose labour markets.
• Explain the significance of tight and loose labour market conditions. In terms of levels of
employment/unemployment and how it impacts an organisations ability to recruit.
• Use examples to help you make your point.
https://www.ezyeducation.co.uk/ezyeconomicsdetails/ezylexicon-economic-glossary/892-
tight-labour-market.html
VLC Week 2
Tight Labour Markets result in markets or periods of time when there are
skills and knowledge shortages
Loose labour markets are when there is a result of surplus skills and
knowledge required to available roles
https://www.ezyeducation.co.uk/ezyeconomicsdetails/ezylexicon-economic-glossary/892-tight-labour-market.html
Question 2 : Future Skills
1.4 Describe the role of government, employers and trade unions in
ensuring future skills needs are met
You MUST provide 3 separate headings/sections:
1)Government: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/571688/ER6_T
he_UK_skills_system_how_well_does_policy_help_meet_evolving_demand
Short discussion on how the government ensure future skills needs are met…..what initiatives or interventions are currently
happening?
Examples:
Government funding for apprenticeships
Infrastructure investment
Resource availability
2)Employers: Short discussion on how employers ensure future skills needs are met…..what initiatives or interventions are currently
happening?
Examples:
Professional standards such as Trailblazers https://www.instituteforapprenticeships.org/developing-new-apprenticeships/
3)Trade Unions: Short discussion on how trade unions ensure future skills needs are met…..what initiatives or interventions are
currently happening?
Examples:
Individual union development/training https://www.tuc.org.uk/resource/learning-and-skills
Overall useful link:
https://www.cipd.co.uk/knowledge/work/skills/skills-factsheet
VLC Week 2
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/571688/ER6_The_UK_skills_system_how_well_does_policy_help_meet_evolving_demand
https://www.instituteforapprenticeships.org/developing-new-apprenticeships/
https://www.tuc.org.uk/resource/learning-and-skills
https://www.cipd.co.uk/knowledge/work/skills/skills-factsheet
Question 3 : Workforce Planning
2.1 Describe the principles of effective workforce planning and the tools
used in the process
Introduction/context (1 short paragraph)
• Provide a brief introduction to the criteria by explaining what workforce planning is and include a definition
Discuss ONE example of the main principles of workforce planning
Describe an example of one of the main principles of workforce planning, for example:
• Setting strategy
• Key stakeholder involvement
• Determining key skills, etc
Briefly discuss TWO tools that can be used in practice
Discuss two tools which could be used in workforce planning, for example:
• Workforce strategy maps,
• Scenario planning, etc
• Span and gap analysis
• Organisational benchmarking
Overall useful link
https://www.cipd.co.uk/knowledge/strategy/organisational-development/workforce-planning-
practice?gclid=CjwKCAiAlO7uBRANEiwA_vXQ-zpi_zt-ZNJofoaUaRVmbWAAmO0iTLe6UBGoGTb8EEWI9DYw_xpdaxoCpVgQAvD_BwE
https://www.cipd.co.uk/knowledge/strategy/organisational-development/workforce-planning-practice?
VLC Week 3
https://www.cipd.co.uk/knowledge/strategy/organisational-development/workforce-planning-practice?gclid=CjwKCAiAlO7uBRANEiwA_vXQ-zpi_zt-ZNJofoaUaRVmbWAAmO0iTLe6UBGoGTb8EEWI9DYw_xpdaxoCpVgQAvD_BwE
https://www.cipd.co.uk/knowledge/strategy/organisational-development/workforce-planning-practice
Question 4 : HR Planning & Documentation
2.2 Develop basic succession and career development plans
Succession Plan
Main body
• Provide a brief summary of the purpose of using a succession plan. The key element is to
demonstrate your understanding of the overall purpose of the document
Appendices
• You must insert an example of a succession plan, using the template provided – key areas to include
are: Future needs, Linking current staff to future roles, Competencies & Skills
Career Development Plan
Main body
• Provide a brief summary of the purpose of using a career development plan. The key element is to
demonstrate your understanding of the overall purpose of the document
Appendices
• You must insert an example of a career development plan, using the template provided – key areas
to include are: Methods, Goal setting, Pathways
• The plan is from an organisational viewpoint but with employee input
VLC Week 3
Question 4 : HR Planning & Documentation
2.2 Develop basic succession and career development plans
(continued)
VLC Week 3
The HR department of Organisation X has an HR
Director, HR Manager, HR Advisor and an HR
Assistant. The HR Director is retiring next year; you
need to plan for their successor.
These templates can be found in your Assessment Guidance page
Create a career development plan for one of the
more junior roles with the goal of progression.
Again, you will need to consider the most suitable
skills, knowledge and behaviours for this role to
complete the plan. You could link this section to
the CIPD profession map against the relevant
bands.
Create a guide based on the given scenario (available in assessment week) to outline
how can HR support the downsizing process.
This guide could include a range or all the following:
• Providing transparency
• Educating line managers, employees and wider stakeholders
• Providing leadership
• Ensuring equality and fairness
• Maintaining a managed approach.
• See next slide for an example…
Question 4 : HR Planning & Documentation
2.3: Contribute to plans for downsizing an organisation
VLC Week 3
Establish a transition team
Develop a communications
plan and
strategies
Conduct critical skills
analyses
Design severance plans, if
needed
Activate retention
strategies
HR will help to
establish a team to
manage the process
Educating line managers,
employee and wider
stakeholders of the need
to downsize. Ensuring the
process is well managed
and is compliant
HR can offer support
and implement
reengagement
strategies after any
downsizing has taken
place
Help to assess skill level
of current workforce
based on fair,
objective criteria
Help to support the
transition team
throughout the process,
offering education and
leadership support
Ensuring equality and
fairness are in place
and any decisions are
fair, compliant and
transparent
Question 4 : HR Planning & Documentation
2.3: Provide evidence (the guide is evidence) to show your contribution to
plans for downsizing an organisation
VLC Week 3
You will need to create the following THREE documents based on the scenario in
theassessment guidance. Using the template provided. Populate the templates as
required, think in terms of the skills, knowledge and behaviours required. (Perhaps look
at some advertised jobs to get some ideas).
• (1) Personal specification
• (1) Job description
• (1) Competency framework
Place the document/s in your appendices. In the main body of your report you should
provide a short discussion of each including for example, the purpose of the
documents, how they can be used, benefits, etc
Question 4 : HR Planning & Documentation
2.4 Contribute to the development of job descriptions, person
specifications and
competency frameworks
VLC Week 4
This template is available in your Assessment Guidance page
Question 4 : HR Planning & Documentation
2.4 Provide evidence to show your contribution to the
development of job descriptions, person specifications and
competency frameworks
VLC Week 4
Introduction/context
• Just a few sentences stating ‘recruitment and selection is governed by legal requirements’
and state the pieces of legislation you are going to discuss
Discuss two examples of the main pieces of legislation linked to recruitment and selection
• A short summary of both should be provided with an explanation of why they are
important to the recruitment and selection process
• You could consider the following points for discussion: what rights do they confer to
employees? What obligations do they impose on employers? how do they impact the
R&S process? What would happen if organisations do not comply?
Examples of key pieces of legislation you could choose from:
• Equality Act (2010)
• Data Protection Act (1998)
• May 2018 GDPR Update
Question 5 : Legal Requirements in Recruitment & Selection
2.5 Explain the main legal requirements in relation to recruitment
and selection.
VLC Week 4
Recruitment method Advantages Disadvantages
Social media
advertising
Wide reaching –
International – cost
effective – fast –
targeted
Time consuming –
risk of discrimination
– risk of breach of
GDPR
Selection method Advantages Disadvantages
Interview Bespoke – body
language can be
assessed – thorough
Risk of discrimination
– unsuitable for
certain roles – bias
• Select one method of recruitment and one method of selection (TOTAL OF TWO)
• Identify and discuss 2 or more strengths and 2 or more weaknesses of each
• A table could be used for this section, however you must provide a summary
underneath to fully support your ideas. (1 – 2 paragraphs)
Question 5 : Legal Requirements in Recruitment and Selection
2.6: Assess the strengths and weaknesses of different methods of
recruitment and selection
VLC Week 4
Remain or leave?
• Discuss two examples of why people choose to remain employed within an organisation
• Discuss two examples why people choose to leave an organisation
• You can present your information in a table as below, however you must provide an overall
summary underneath
Costs associated with dysfunctional employee turnover
• Define DYSFUNCTIONAL turnover
• Provide a brief summary of the costs associated with dysfunctional employee turnover which
could include; Increased costs in replacing the member of staff, selection costs, costs to the
business if productivity is affected
• You could explain some of the direct and indirect costs
Remain Leave
Total Reward Package Poor Leadership
Career progression Culture
Question 6 : Retention & Turnover
3.1: Explain why people choose to leave or remain employed by
organisations and the costs associated with dysfunctional employee
turnover.
VLC Week 6
Assess the relative merits of two different approaches to retaining talent
• Identify any two approaches that organisations can implement to retain talent, some examples
you could use; financial benefits, flexible working, job enrichment, workplace environment,
recognition
• You could present in a table, for example:
• You need to include a minimum of one strength and one weakness is provided for both
approaches
.
Question 6 : Retention & Turnover
3.2: Assess the strengths and weaknesses of different approaches to the
retention of talent
VLC Week 6
Good and Legal practice
• You must cover how to deal with good and legal practice for all three areas; dismissals,
retirements and redundancies…….you could include:
– Keeping up to date with legislation and codes of practices such as ACAS
– Following legal process and guidelines
– Implementing fair and legally compliant policies and procedures ensuring the organisation is
aware of them and training manages to use them
– Conducting legally compliant, ethical and professional HR practice
You must also mention
• Redundancies: Fair reasons for redundancies; Retirement: No law linked to enforcing the
retirement age and relevant legislation such as Equality Act 2010 (discrimination); Dismissal: 5
fair reasons for dismissal.
Cite relevant legislation where possible
Question 7 : 4.1 Advise organisations on good practice in the
management of dismissals, retirements and redundancies that
complies with current legislation
VLC Week 6
Labour markets
https://tradingeconomics.com/
http://www.oecd.org/about/
http://www.worldbank.org/en/topic/labormarkets
https://www.cia.gov/the-world-factbook/references/guide-to-country-comparisons/
Succession Plans
https://www.cipd.co.uk/knowledge/strategy/resourcing/succession-planning-factsheet#7316
https://www.mindtools.com/blog/corporate/succession-planning/
http://www.sigmaassessmentsystems.com/succession-planning-template/
Career Development Plan
https://performancemanager.successfactors.com/doc/po/develop_employee/carguide.html
https://www.marsdd.com/mars-library/career-development/
Useful links
https://tradingeconomics.com/
http://www.oecd.org/about/
http://www.worldbank.org/en/topic/labormarkets
https://www.cipd.co.uk/knowledge/strategy/resourcing/succession-planning-factsheet#7316
https://www.mindtools.com/blog/corporate/succession-planning/
http://www.sigmaassessmentsystems.com/succession-planning-template/
https://performancemanager.successfactors.com/doc/po/develop_employee/carguide.html
https://www.marsdd.com/mars-library/career-development/
Key Dates
Tutor Support Session 2 Tuesday 30th March @ 12.30 & 18.30
5RST Submission deadline Sunday 11th April @ 23.55pm
(UK Local Time)
Release date before 1pm Monday 26th April
Resubmission Date Sunday 9th May @ 23.55pm
(UK Local Time)
Question Time
OrganisationX
Job Description, Person Specification, Competency Framework |
|
Job Description |
|
Department: |
Human Resources |
Post Title: |
HR Assistant |
Level/Salary Range |
|
Posts Responsible to: |
|
Posts Responsible for: |
|
Job Purpose: |
Key Accountabilities/Primary Responsibilities: |
Person Specification (HR Assistant) |
|||
Criteria |
Essential |
Desirable |
How to be assessed |
Qualifications, Knowledge and Experience: |
|||
Planning and Organising: |
|||
Problem Solving and Initiative: |
|||
Management and Teamwork: |
|||
Communicating and Influencing: |
|||
Other Skills and Behaviours: |
Behavioural Competencies (HR Assistant) |
Customer Focus |
Accountability |
Communication & Influencing |
Team work/ Collaboration |
Seeks Excellence |
Professional Development |
Judgement/ Problem Solving |
1
5RST Appendices for AC 2.4
Organisation X
HR Succession Plan
Name |
Position |
Qualifications |
Current time in role |
Experience in sector |
Planned Successor |
A Jones |
HR Director |
B Smith |
|||
HR Manager |
C Brown |
||||
HR Advisor |
D Williams |
||||
HR Assistant |
TBC |
Career Development Plan for C Brown
Training Required |
By whom |
Benefit |
Cost & Timescale |
Review Period |
5RST Appendices for AC 2.2