Enterprise Systems and Architecture

Social media and how enterprise needs to react to it.

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Discuss the possible impacts of Web 3.0, Web 4.0 and social media (eg: Facebook, Twitter, WhatsApp, Snapchat, etc.) on Enterprise IS: how enterprises need to react to and utilize these phenomena in their operations. Provide justification with suitable real life examples to support the arguments.

Harvard Anglia referencing style, 1000 words  

more on page 8,9 in the document provided.

KING’S OWN INSTITUTE*

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Success in Higher Education

  • ICT304 ENTERPRISE SYSTEMS AND ARCHITECTURE T220
  • 25/06/2020 12:08 PAGE 1 OF 17
    *AUSTRALIAN INSTITUTE OF BUSINESS AND MANAGEMENT PTY LTD © ABN: 72 132 629 979 CRICOS 03171A

    ICT304 ENTERPRISE SYSTEMS AND ARCHITECTURE T220
    All information in the Subject Outline is correct at the time of approval. KOI reserves the right to make changes to the Subject
    Outline if they become necessary. Any changes require the approval of the KOI Academic Board and will be formally advised

    to those students who may be affected by email and via Moodle.
    Information contained within this Subject Outline applies to students enrolled in the trimester as indicated

    1. General Information

    1.1 Administrative Details

    Associated HE Award(s) Duration Level Subject Coordinator

    Bachelor of Information Technology (BIT) 1 trimester Level 3 Dr Smitha Shivhankar
    smitha@koi.edu.au
    P: 92833583
    L: Level 1-2, 17 O’Connell St.
    Consultation: via Moodle or
    by appointment.

    1.2 Core / Elective
    Core subject for BIT

    1.3 Subject Weighting
    Indicated below is the weighting of this subject and the total course points.

    Subject Credit Points Total Course Credit Points

    4 BIT (96 Credit Points)

    1.4 Student Workload
    Indicated below is the expected student workload per week for this subject

    No. Timetabled Hours/Week* No. Personal Study
    Hours/Week**

    Total Workload
    Hours/Week***

    4 hours/week
    (2 hour Lecture + 2 hour Tutorial)

    6 hours/week 10 hours/week

    * Total time spent per week at lectures and tutorials
    ** Total time students are expected to spend per week in studying, completing assignments, etc.
    *** Combination of timetable hours and personal study.

    1.5 Mode of Delivery Blended, that is face-to-face/online

    1.6 Pre-requisites ICT 103 System Analysis and Design and ICT 204 Project Management

    1.7 General Study and Resource Requirements
    o Dedicated computer laboratories are available for student use. Normally, tutorial classes are

    conducted in the computer laboratories.
    o Students are expected to attend classes with the requisite textbook and must read specific chapters

    prior to each tutorial. This will allow them to actively take part in discussions. Students should have
    elementary skills in both word processing and electronic spreadsheet software, such as Office 365 or
    MS Office.

    o Computers and WIFI facilities are extensively available for student use throughout KOI. Students are
    encouraged to make use of the campus Library for reference materials.

    o Students will require access to the internet and email. Where students use their own computers, they
    should have internet access. KOI will provide access to required software.

    Approved by KOI Academic Board for T2 2020

    mailto:smitha@koi.edu.au

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    Resource requirements specific to this subject: MS Imagine, Office 365.

    2 Academic Details

    2.1 Overview of the Subject

    Enterprise architecture (EA) involves conducting an enterprise-wide analysis and designing, planning and
    implementing systems for the successful development and execution of business strategies in an
    organisation. This subject looks at the importance of enterprise architecture and systems to support business
    strategies. Students will gain knowledge of EA frameworks, including Zachman’s framework and TOGAF.
    Students will evaluate and compare alternative EA approaches, including planning for organisational change,
    change management and governance, documentation of an EA in standard formats, and modelling
    approaches.

  • 2.2 Graduate Attributes for Undergraduate Courses
  • Graduates of Bachelor courses from King’s Own Institute (KOI) will achieve the graduate attributes expected
    under the Australian Qualifications Framework (2nd edition, January 2013). Graduates at this level will be
    able to apply a broad and coherent body of knowledge across a range of contexts for the purposes of
    professional practice or academic scholarship, and as a pathway for further learning.

    King’s Own Institute’s key generic graduate attributes for a bachelor’s level degree are summarised below:

    Across the course, these skills are developed progressively at three levels:

    o Level 1 Foundation – Students learn the basic skills, theories and techniques of the subject and apply
    them in basic, standalone contexts

    o Level 2 Intermediate – Students further develop the skills, theories and techniques of the subject and
    apply them in more complex contexts, and begin to integrate this application with other subjects.

    o Level 3 Advanced – Students demonstrate an ability to plan, research and apply the skills, theories
    and techniques of the subject in complex situations, integrating the subject content with a range of
    other subject disciplines within the context of the course.

    KOI Bachelor Degree
    Graduate Attributes Detailed Description

    Knowledge Current, comprehensive, and coherent and connected knowledge

    Critical Thinking Critical thinking and creative skills to analyse and synthesise information and evaluate new problems

    Communication
    Communication skills for effective reading, writing, listening
    and presenting in varied modes and contexts and for
    transferring knowledge and skills to a variety of audiences

    Information Literacy Information and technological skills for accessing, evaluating, managing and using information professionally

    Problem Solving Skills
    Skills to apply logical and creative thinking to solve problems
    and evaluate solutions

    Ethical and Cultural
    Sensitivity

    Appreciation of ethical principles, cultural sensitivity and social
    responsibility, both personally and professionally

    Teamwork Leadership and teamwork skills to collaborate, inspire colleagues and manage responsibly with positive results

    Professional Skills
    Professional skills to exercise judgement in planning, problem
    solving and decision making

    Approved by KOI Academic Board for T2 2020

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  • 2.3 Subject Learning Outcomes
  • This is a Level 3 subject.
  • On successful completion of this subject, students should be able to:

    Subject Learning Outcomes Contribution to Graduate Attributes

    a) Explain the importance of enterprise systems to
    support business strategy and apply the concepts of
    enterprise architecture in an organisational setting.

    b) Describe the role of enterprise systems as part of the
    larger IT infrastructure of large scale organisations.

    c) Analyse conceptual architectures, frameworks and
    methodologies related to the design and implementation
    of enterprise information systems.

    d) Evaluate and compare various types of
    enterprise resource planning (ERP) software
    solutions and justify a choice for specified
    requirements.

    2.4 Subject Content and Structure

    Below are details of the subject content and how it is structured, including specific topics covered in
    lectures and tutorials. Reading refers to the text unless otherwise indicated.

    Weekly Planner:

    Week
    (beginning)

    Topic covered in each week’s
    lecture Reading(s)

    Expected work as
    listed in Moodle

    1
    06 Jul

    Introduction to enterprise
    systems

    Ch. 1 Complete exercises in tutorials.
    Formative not graded.

    2

    13 Jul

    Enterprise system architecture

    Ch. 3 Complete exercises in tutorials.
    Formative not graded.

    3
    20 Jul

    Enterprise system architecture.
    Introduction to TOGAF and
    Zachman Architecture

    Ch. 3 Complete exercises in tutorials.
    Formative not graded.

    4
    27 Jul

    Development life cycle Ch. 4 Complete exercises in tutorials.
    Formative not graded.

    5

    03 Aug

    Implementation strategies Ch. 5 Assessment 1: Individual report due
    Summative worth 15%

    6
    10 Aug

    Software and vendor selection Ch. 6 Complete exercises in tutorials.
    Formative not graded.

    16 Aug 2020

    23 Aug 2020
    Mid trimester break

    7
    24 Aug

    Operation and post
    implementation

    Ch. 7 Complete exercises in tutorials.
    Formative not graded.

    8
    31 Aug

    Program and project
    management

    Ch. 8 Complete exercises in tutorials.
    Formative not graded.

    Approved by KOI Academic Board for T2 2020

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    9
    07 Sep

    Global ethics and security
    management

    Ch. 9 Assessment 2: Individual case study
    assignment on implementing change
    with an enterprise system due
    Summative worth 15%

    10
    14 Sep

    Supply chain management Ch. 10 Complete exercises in tutorials.
    Formative not graded.

    11
    21 Sep

    Customer relationship
    management

    Ch. 11 Complete exercises in tutorials.
    Formative not graded.

    12
    28 Sep

    Revision All subject
    material

    Assessment 3: Group Research
    Project to design an ESA for a
    specified organisation Summative
    worth 30%

    13
    04 Oct

    Study review week

    14
    12 Oct

    Examination Please see exam timetable for exam
    date, time and location

    15
    18 Oct

    Student Vacation begins
    Enrolments for T320 open

    16
    26 Oct

    Results Released 27 Oct 2020
    Certification of Grades 30 Oct 2020

    T320 begins 02 Nov 2020

    1
    02 Nov

    Week 1 of classes for T320
    Friday 30 Oct 2020 – Review of Grade Day for T220 – see Sections 2.6 and 3.2 below
    for more information.

    2.5 Public Holiday Amendments

    Please note: KOI is closed on all scheduled NSW Public Holidays.

    T220 has one (1) public holiday (Labour Day) that occurs during this trimester. Classes scheduled for this
    public holiday (Calendar Class Dates) will be rescheduled as per the table below.

    This applies to ALL subjects taught in T220.

    Please see the table below and adjust your class timing as required. Please make sure you have
    arrangements in place to attend the rescheduled classes if applicable to your T220 enrolment.

    Classes will be conducted at the same time and in the same location as your normally scheduled class
    except these classes will be held on the date shown below.

    Calendar Class Date Rescheduled Class Date

    Monday 05 October 2020 (Week 13)
    Study Review Week

    Not required

    2.6 Review of Grade, Deferred Exams & Supplementary Exams/Assessments

    Review of Grade:

    There may be instances when you believe that your final grade in a subject does not accurately reflect your
    performance against the subject criteria. Section 8 of the Assessment and Assessment Appeals Policy
    (www.koi.edu.au) describes the grounds on which you may apply for a Review of Grade.

    If this happens and you are unable to resolve it with the Academic staff concerned then you can apply for a
    formal Review of Grade within the timeframes indicated in the following sections of this subject outline –

    Approved by KOI Academic Board for T2 2020

    Home

    ICT304

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    Supplementary Assessments, 3.2 Appeals Process as well as the Assessment and Assessment Appeals
    Policy. Please ensure you read the Review of Grade information before submitting an application.

    Review of Grade Day:

    Final exam scripts will not normally be returned to students. Students can obtain feedback on their exam
    performance at the Review of Grade Day. KOI will hold the Review of Grade Day for all subjects studied in
    T220 on

    Friday 30 October 2020

    Only final exams will be discussed as all other assessments should have been reviewed during the trimester.

    If you fail one or more subjects and you wish to consider applying for a Review of Grade you are STRONGLY
    ADVISED to attend the Review of Grade Day. You will have the chance to discuss your final exam with your
    lecturer, and will be advised if you have valid reasons for applying for a Review of Grade (see Section 3.2
    below and the Assessment and Assessment Appeals Policy).

    A formal request for a review of grade may not be considered unless you first contact the subject
    coordinator to discuss the result.

    Deferred Exams:

    If you wish to apply for a deferred exam, you should submit an Application for Assignment Extension or
    Deferred Exam Form before the prescribed deadline.

    If you miss your mid-trimester or final exam there is no guarantee you will be offered a deferred exam.

    You must apply within the stated timeframe and satisfy the conditions for approval to be offered a deferred
    exam (see Section 8.1 of the Assessment and Assessment Appeals Policy and the Application for
    Assignment Extension or Deferred Exam Forms). In assessing your request for a deferred exam, KOI will
    take into account the information you provide, the severity of the event or circumstance, your performance
    on other items of assessment in the subject, class attendance and your history of previous applications for
    special consideration.

    Deferred mid-trimester exams will be held before the end of week 9. Deferred final exams will be held on
    two days during week 1 or 2 in the next trimester. You will not normally be granted a deferred exam on the
    grounds that you mistook the time, date or place of an examination, or that you have made arrangements
    to be elsewhere at that time; for example, have booked plane tickets.

    If you are offered a deferred exam, but do not attend you will be awarded 0 marks for the exam. This may
    mean it becomes difficult for you to pass the subject. If you apply for a deferred exam within the required
    time frame and satisfy the conditions you will be advised by email (to your KOI student email address) of
    the time and date for the deferred exam. Please ensure that you are available to take the exam at this time.

    Marks awarded for the deferred exam will be the marks awarded for that item of assessment towards your
    final mark in the subject.

    Supplementary Assessments (Exams and Assessments):

    A supplementary assessment may be offered to students to provide a final opportunity to demonstrate
    successful achievement of the learning outcomes of a subject. Supplementary assessments are only offered
    at the discretion of the Board of Examiners. In considering whether or not to offer a supplementary
    assessment, KOI will take into account your performance on all the major assessment items in the subject,
    your attendance, participation and your history of any previous special considerations.
    Students are eligible for a supplementary assessment for their final subject in a course where they fail the
    subject but have successfully completed all other subjects in the course. You must have completed all major
    assessment tasks for the subject and obtained a passing mark on at least one of the major assessment tasks
    to be eligible for a supplementary assessment.

    Approved by KOI Academic Board for T2 2020

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    If you believe you meet the criteria for a supplementary assessment for the final subject in your course, but
    have not received an offer, complete the “Complaint, Grievance, Appeal Form” and send your form to
    reception@koi.edu.au. The deadline for applying for supplementary assessment is the Friday of the first
    week of classes in the next trimester.
    If you are offered a supplementary assessment, you will be advised by email to your KOI student email
    address of the time and due date for the supplementary assessment – supplementary exams will normally
    be held at the same time as deferred final exams during week 1 or week 2 of the next trimester.

    You must pass the supplementary assessment to pass the subject. The maximum grade you can achieve in
    a subject based on a supplementary assessment is a PASS grade.

    If you:
    o are offered a supplementary assessment, but fail it;
    o are offered a supplementary exam, but do not attend; or
    o are offered a supplementary assessment but do not submit by the due date;
    you will receive a FAIL grade for the subject.

    2.7 Teaching Methods/Strategies

    Briefly described below are the teaching methods/strategies used in this subject:

    o Lectures (2 hours/week) are conducted in seminar style and address the subject content, provide
    motivation and context and draw on the students’ experience and preparatory reading.

    o Tutorials (2 hours/week) include class discussion of case studies and research papers, practice sets and
    problem-solving and syndicate work on group projects. Tutorials often include group exercises and so
    contribute to the development of teamwork skills and cultural understanding. Tutorial participation is an
    essential component of the subject and contributes to the development of many of the graduate attributes
    (see section 2.2 above). Tutorial participation contributes towards the assessment in many subjects (see
    details in Section 3.1 for this subject). Supplementary tutorial material such as case studies, recommended
    readings, review questions etc. will be made available each week in Moodle.

    o Online teaching resources include class materials, readings, model answers to assignments and exercises
    and discussion boards. All online materials for this subject as provided by KOI will be found in the Moodle
    page for this subject. Students should access Moodle regularly as material may be updated at any time
    during the trimester

    o Other contact – academic staff may also contact students either via Moodle messaging, or via email to the
    email address provided to KOI on enrolment.

    Approved by KOI Academic Board for T2 2020

    mailto:reception@koi.edu.au

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    2.8 Student Assessment

    Provided below is a schedule of formal assessment tasks and major examinations for the subject.

    Assessment Type When assessed Weighting Learning Outcomes Assessed

    Assessment 1: Individual report
    (1,000 words) on the impact of social media
    on organisations

    Week 5 15% a ,b

    Assessment 2: Individual case study
    assignment (1,500 words) on implementing
    change with an enterprise system

    Week 9 15% b, c

    Assessment 3: Group research project to
    design an ESA for a specified organisation
    (report 2,500 words)

    Week 12 30% c, d

    Assessment 4: Final exam
    (2,5 hours plus 10 minutes reading time)

    Final exam period 40% a, b, c, d

    Requirements to Pass the Subject:

    To gain a pass or better in this subject, students must gain a minimum of 50% of the total available subject
    marks.

    Assessment is designed to encourage effective student learning and enable students to develop and
    demonstrate the skills and knowledge identified in the subject learning outcomes. Assessment tasks
    during the first half of the study period are usually intended to maximise the developmental function of
    assessment (formative assessment). These assessment tasks include weekly tutorial exercises (as
    indicated in the weekly planner) and low stakes graded assessment (as shown in the graded
    assessment table). The major assessment tasks where students demonstrate their knowledge and
    skills (summative assessment) generally occur later in the study period. These are the major graded
    assessment items shown in the graded assessment table.

    Final grades are awarded by the Board of Examiners in accordance with KOI’s Assessment and
    Assessment Appeals Policy. The definitions and guidelines for the awarding of final grades within the BIT
    degree are:

    o HD High distinction (85-100%) an outstanding level of achievement in relation to the assessment
    process.

    o DI Distinction (75-84%) a high level of achievement in relation to the assessment process.

    o CR Credit (65-74%) a better than satisfactory level of achievement in relation to the assessment
    process.

    o P Pass (50-64%) a satisfactory level of achievement in relation to the assessment process.

    o F Fail (0-49%) an unsatisfactory level of achievement in relation to the assessment process.

    Approved by KOI Academic Board for T2 2020

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    2.9 Prescribed and Recommended Readings

    Provided below, in formal reference format, is a list of the prescribed and recommended readings.

    Prescribed Texts:

    Motiwalla, L, & Thompson, J., 2014. Enterprise Systems for Management. Pearson 2nd new International
    Edition. Pearson Education Limited, Harlow, United Kingdom. Available from: ProQuest
    Ebook Central. [10 June 2020].
    https://ebookcentral.proquest.com/lib/kingsowninst- ebooks/detail.action?docID=5175353

    Recommended Reading:

    Turban, E., Volonino, L., and Wood, G.R., 2013. Information Technology for Management: Advancing
    Sustainable, Profitable Business Growth. 9th ed., John Wiley & Sons Inc: USA.

    Chelliah, PR, Subramanian, H, & Murali, A 2017, Architectural Patterns : Uncover Essential Patterns in the
    Most Indispensable Realm of Enterprise Architecture, Packt Publishing, Limited, Birmingham.
    Available from: ProQuest Ebook Central. [9 June 2020].

    Journal Article

    Franke, U, Cohen, M & Sigholm, J 2018, ‘What can we learn from enterprise architecture models? An
    experiment comparing models and documents for capability development’, Software & Systems
    Modeling, vol.17, no. 2, pp. 695-711, viewed 9 June 2020,
    .

    Journals:

    o Journal of Enterprise Architecture
    o Journal of Enterprise Information Management
    o Enterprise Information Systems

    Conference/ Journal Articles:

    Students are encouraged to read peer reviewed journal articles and conference papers. Google Scholar
    provides a simple way to broadly search for scholarly literature. From one place, you can search across
    many disciplines and sources: articles, theses, books, abstracts and court opinions, from academic
    publishers, professional societies, online repositories, universities and other web sites.

    3. Assessment Details

    3.1 Details of Each Assessment Item

    The assessments for this subject are described below. Supplementary assessment information and
    assistance can be found in Moodle.

    KOI expects students to submit their own original work in both assignments and exams, or the original
    work of their group in the case of group assignments.

    Marking guides for assessments follow the assessment descriptions. Students should compare final drafts
    of their assessment against the marking guide before submission.

    Assessment 1

    Assessment type: Individual report (1,000 words)

    Purpose: Students are required to discuss the possible impact of Web 3.0, Web 4.0 and Social Media (e.g.,
    Facebook, Twitter, WhatsApp, Snaps chat etc.) on Enterprise IS: how enterprises need to react to and

    Approved by KOI Academic Board for T2 2020

    https://ebookcentral.proquest.com/lib/kingsowninst-%20%20ebooks/detail.action?docID=5175353

    ICT304

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    utilize these phenomena in their operations. Students will provide justification with suitable real-life
    examples to support the arguments. This assessment contributes to learning outcomes a, b.

    Value: 15% Due Date: Week 5

    Submission requirements details: All work must be submitted on Moodle by the due date. Reference
    sources must be cited in the text of the report, and listed appropriately at the end in a reference list using
    Harvard Anglia referencing style.

    Assessment topic: Social Media and how enterprise needs to react to it

    Task details: The structure of firms and the decision-making process has been impacted by the innovations
    coupled with the advancement of new information and communication technologies (ICTs) and the
    evolution of the internet. The transformations taken by the ICT with the advancements of Web technologies
    and social media is vital in the new economic and social environment because of the influence of the
    changes in the competitiveness of the organizations.

    With reference to the above context write a report on the following topics:

    1. Discuss on the evolution of web technologies (make a comparison on the existing web technologies)
    2. Discuss in detail what social media tools has drawn the attention of organizations?
    3. With the help of case studies discuss on how business organizations have been benefitted from the

    social media tools (Your discussion should include at least two case studies)
    4. Will business organizations be adversely affected by these technological advancements? Justify your

    thoughts
    5. Discuss the future findings across this platform?

    The report should address the following requirements as mentioned in the following table:

    Sections Description Marks

    Introduction Introduction about the new ICT advancement 1.5
    Evolution Evolution and advancement of web technologies

    2.5

    Discussion Comparative study of social media tools 2.5

    Justification Case study on the use of tools by the business organizations 2.5

    Business Limitations Adverse effects on business organizations by the social
    media tools if any

    2.5

    Future Work Insights into the future trends and technologies 2.5
    Conclusion 1
    Total 15

    Marking Rubric for Assessment 1 – Value 15%

    Criteria Fail
    (0 – 49%)

    Pass
    (50 – 64%)

    Credit
    (65 – 74%)

    Distinction
    (75 – 84%)

    High Distinction
    (85 – 100%)

    Introduction
    1.5%

    Did not provided
    the introduction

    Introduction provided
    but no complete details
    about the development
    of ICT

    Introduction presented
    with most of the details
    on the development of
    ICT

    Well-presented
    introduction with
    complete details on the
    development of ICT

    Very clearly written
    and structured

    Evolution 2.5% Section not
    provided in the
    report or not
    enough amount
    of information

    Section discussed
    with minimum level of
    details provided in the
    report or not enough
    amount of information

    Section discussed with
    necessary amount of
    information on the
    evolution and
    advancement of web
    technologies

    Section discussed with
    necessary amount of
    information on the
    evolution and
    advancement of web
    technologies
    Very clearly written
    and structured

    Discussion
    2.5%

    Section not
    provided in the
    report or not
    enough amount of
    information

    Section discussed with
    minimum level of
    details provided for the
    comparative study

    Enough amount of
    discussion provided on
    the comparative study

    Great amount of
    research done and
    sufficient level of details
    provided for the
    comparison from all
    perspective

    Well-structured
    comparative
    discussion

    Approved by KOI Academic Board for T2 2020

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    Justification
    2.5%

    No business case
    study has been
    provided as a
    detailed example
    to justify the use of
    the technologies in
    business
    organizations or
    the section
    missing in the
    report

    Only on example of
    case study provided
    with very minimum
    explanation on how the
    business organization is
    using it

    Sufficient example case
    studies have been
    provided to justify the use
    of technologies in
    business organizations
    however with missing
    conclusions from the case
    study

    Good amount of
    research work and
    justification supported
    with required number of
    case studies

    Very clearly
    presented case study
    and justification

    Business
    Limitations
    2.5%

    Section not
    presented in the
    report or missing
    necessary
    discussion

    The limitations
    discussed but not a
    clear discussion on
    what limitations or
    how social media
    impacts

    Provided sufficient details
    on the limitations

    Good research to
    identify the business
    limitations and the
    adverse effects of social
    media

    Limitations and the
    adverse effects have
    been clearly presented

    Future Work
    2.5%

    Missing section
    in the report or
    not a good
    research done
    and the future
    work not properly
    discussed

    The future work on the
    technological trends
    has been discussed
    however a clear picture
    not provided

    Clear and sufficient
    amount of information
    provided on the future
    work in the technological
    trends

    Good research and
    significant details
    provided on the future
    work

    Very clearly
    presented content on
    the future work

    Conclusion
    1%

    No conclusion
    provided in the
    report or limited
    information on
    the findings of
    the report

    The discussion on the
    findings missing
    information

    Findings have been
    discussed but lacks
    clarity at some places

    Conclusion has been
    presented with the
    summary of all the
    findings

    Very clearly
    presented

    Assessment 2

    Assessment type: Individual Report. Individual case study assignment (1,500 words).

    Purpose: Provide an opportunity to students to explore the contributions of BI application to society and/or
    business. Students are required to write cases. This assessment contributes to learning outcomes b and c.

    Value: 15% Due Date: Week 9

    Submission requirements details: All work must be submitted on Moodle by the due date. Reference
    sources must be cited in the text of the report, and listed appropriately at the end in a reference list using
    Harvard Anglia referencing style.

    Assessment topic: Social Media and how enterprise needs to react to it

    Task details: Organizations today must be innovative and leverage the latest technologies simply to stay in
    business. Technology being a major driver in any business today, companies are struggling to integrate
    technology effectively will eventually find it difficult to succeed or even sustain their place in the
    marketplace. Connected devices, social media, and massive volumes of several forms of structured and
    unstructured data feeds have paved the way to further leverage technology and transform businesses.
    Digital transformation, which includes artificial intelligence, Big Data analytics, Internet of Things, and other
    emerging technologies, is fast becoming a key requirement for organizations to be innovative and remain
    competitive. Digital has opened doors for better analytics and decision-making, leading enterprises to
    explore, analyse, and obtain new insights and ideas to grow their business. Offering a mature collection of
    services, tools, and security, the cloud/IoT is an ideal platform for any business developing a digital
    transformation strategy.

    With reference to the above context write a report on how the digital transformation such as Cloud
    Computing and IoT and/or other emerging technologies are becoming a choice of business organizations
    for their strategies, business models and the enterprise systems.

    Source: https://opensource.com/article/18/7/digital-transformation-strategy-think-cloud

    The report should include the following:
    1. Discuss the emerging digital transformations

    Approved by KOI Academic Board for T2 2020

    https://opensource.com/article/18/7/digital-transformation-strategy-think-cloud

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    2. How IoT and Cloud Computing technologies helps with business services and how are they
    different from each other in terms of the services provided for the business organizations?
    3. Case studies (minimum of 2 – strictly one of IoT and one for Cloud Computing) on how business
    organizations have been successful in using these transformations for their strategic decision-making
    process
    4. Make a comparative study on how the decision-making process have changed with the help of the
    above-mentioned technologies with respect to their business impacts and services provided
    5. Present your findings from the case study. It is necessary to address the findings in specific to both
    the areas of study

    Sections Description Marks

    Introduction Introduction about the digital transformation 1.5
    Discussion Case studies on business organizations that has

    applied the digital transformation
    5

    Business
    methodologies

    Selected digital methodologies for strategic
    decision making. Compare the technologies with
    respect to technology, business impact and
    services provided

    5

    Findings Insights into the future trends and technologies
    both for IoT and Cloud Computing

    2

    Conclusion 1.5
    Total 15

    Marking Rubric for Assessment 2 – Value 15%

    Unsatisfactory Satisfactory Effective Excellent Exceptional

    Criteria
    Fail

    (0 – 49%)
    Pass

    (50 – 64%)
    Credit

    (65 – 74%)
    Distinction
    (75 – 84%)

    High Distinction
    (85 – 100%)

    Introduction 1.5% Did not provided the
    introduction

    Introduction provided
    but no complete
    details about the
    digital transformation

    Introduction
    presented with
    most of the details
    on the
    digital
    transformation

    Well-
    presented
    introduction
    with complete
    details on the
    digital
    transformation

    Very clearly written
    and structured

    Discussion 5% No business case
    study has been
    provided as a
    detailed example
    to justify the use
    of the
    technologies in
    business
    organizations or
    the section
    missing in the
    report

    Only on example of
    case study provided
    with very minimum
    explanation on how
    the business
    organization is
    using it

    Sufficient example
    case studies have
    been provided to
    justify the use of
    technologies in
    business
    organizations
    however with
    missing conclusions
    from the case study

    Good amount of
    research work and
    justification
    supported with
    required number
    of case studies

    Very clearly presented

    case study and
    justification

    Business
    methodologies
    5%

    No methodologies or
    a minimum of 1
    methodology
    discussed with no
    comparison to any
    other technologies
    and no discussion
    on the business
    impact and services
    provided.

    Selected digital
    methodologies for
    strategic decision
    making. Compare
    the technologies with
    respect to
    technology, business
    impact and services
    provided

    A minimum of
    1 to 2
    methodologie
    s selected
    with some
    level of
    comparisons
    among the
    technologies
    used and no
    discussion on
    the business
    impact and
    the services
    provided

    A minimum of 2 to 3
    methodologies
    selected with some
    level of
    comparisons
    among the
    technologies used
    and necessary
    discussion on the
    business impact
    and the services
    provided

    A minimum of 3 or
    more methodologies
    selected with some
    level of comparisons
    among the
    technologies used
    and significant
    discussion provided
    on the business
    impact and the
    services provided.

    Very well written,
    compared and
    discussed

    Approved by KOI Academic Board for T2 2020

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    Findings 2% Missing
    section in the
    report or not a
    good research
    done and the
    future work not
    properly
    discussed

    The future work on
    the future trends
    focused on one of
    the technologies
    either IoT and Cloud
    Computing

    Clear and sufficient
    amount of
    information provided
    on the future trends
    in IoT and Cloud
    Computing

    Good research and
    significant details
    provided on the
    future work

    Very clearly presented
    content on the future
    work

    Conclusion 1.5% No conclusion
    provided in the report
    or limited information
    on the findings of the
    report

    The discussion on
    the findings missing
    information

    Findings have been
    discussed but lacks
    clarity at some
    places

    Conclusion has been
    presented with the
    summary of all the
    findings
    Very clearly presented

    Assessment 3

    Assessment type: Group Project and Written Report Assessment (2,500 words)

    Purpose: The purpose of this assignment is to provide students with practical experience in working in
    teams to write a research report to outline the rationale, challenges and benefits provided to different
    businesses by developing enterprise architecture for the specified system. This assessment contributes to
    learning outcomes c and d.

    Value: 30% (Report 25%; Group Work Activity Report 5%) Due date: Week 12

    Submission requirements details: All work must be submitted on Moodle by the due date. Reference
    sources must be cited in the text of the report, and listed appropriately at the end in a reference list using
    Harvard Anglia referencing style.

    Assessment topic: Enterprise Systems and Architecture (ESA) design project

    Task Details: Students are required to identify core processes and design a suitable ESA “blueprint” for a
    specified industry.

    You will work in a small group of 2-3 students in a group. Every group should select/prepare their case
    study on a different business type such as:

    o Health Organizations
    o Academic Institutions
    o Public Relations Agency

    Students should consult with their lecturer or tutor (either in person or via email) to get their topic approved,
    and to make sure that there is no direct overlap between groups. Once the topic has been approved,
    students should begin the preliminary work for the assignment. The assignment has two deliverables:

    Deliverable 1: Write a report of minimum 2,500 words

    Deliverable 2: Group Work Activity report

    To design a suitable ESA structure for the chosen industry, students are required to identify core business
    processes and support functions; front office and back office systems, core information entities;
    transactions and information flows; material and financial systems, and support systems for running the
    business and management; and external and internal integration

    Each group will provide a group work report on how the group has worked together to produce the final
    report. It should not contain the main deliverable itself in the final report. Each group documents on how
    members discuss and the division of responsibilities and describe how the individual efforts capitalized on
    strengths of each group member. It will be used an evidence of individual contributions in the group.

    Each group is expected to have at least five group meetings. The meetings minutes documented and
    attached as Appendix of the group work report, clearly indicating who was present, issues and actions,
    agreed timelines. The group work must indicate that a fair and reasonable distribution of work among the
    group members have been achieved. Periodic information such as emails or diary entries must be inserted
    into the correct section in chronological order

    Approved by KOI Academic Board for T2 2020

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    If the submitted work suggests that not all contributions were of equivalent standard and effort, differential
    marks will be awarded to individuals within the same group. It must also document what individual group
    members understood as their allocated task, that individual group members submitted allocated work of
    acceptable standard and quality by the date that was agreed upon.

    Marking Criteria for Report:

    Sections Description Marks

    Executive Summary A short description as to what is addressed in the report 2.5
    Information Gathering Identify core business processes and support functions; front office

    and back office systems, core information entities; transactions and
    information flows; material and financial systems, and

    5

    Future Technology Support systems for running the business and management; and
    external and internal integration

    5

    ESA Skills and Ethics Discuss on the development team, support team and the change
    management teams and the ethical behaviour that needs to be
    addressed

    5

    Conclusion and
    Referencing

    Provide a conclusion on the above discussion 2.5

    Group Activity Log 5
    Total 25

    Marking Criteria for Group Activity Log:

    Sections Description Marks

    Documentation Group work activity and meeting minutes 1
    Group participation Participation of group members 1
    Shared responsibility Responsibility of group members on the tasks allocated 1
    Quality of Interaction Level of interaction with the group members 1
    Roles within group Assigning roles among the group members 1

    Marking Rubric for Assessment 3. Group Project and Written Report – Value 25%

    Unsatisfactory Satisfactory Effective Excellent Exceptional

    Criteria Fail (0 – 49%)
    Pass

    (50 – 64%)
    Credit

    (65 – 74%)
    Distinction
    (75 – 84%)

    High Distinction
    (85 – 100%)

    Executive Summary
    2.5%

    No description
    provided

    A very basic
    description provided
    with no detail

    A good description
    that shows evidence
    of some thought and
    effort

    An excellent
    description that
    shows evidence of
    good thought and
    knowledge

    A creative
    description that
    engages the reader
    and shows evidence
    of excellent thoughts
    and knowledge

    Information
    Gathering 7.5%

    No list or discussion
    of business process
    and support
    functions, front office
    and back office
    systems, information
    entities, transaction
    flows, material and
    financial systems

    Business process
    and support
    functions, front office
    and back office
    systems have been
    discussed but
    missing details on
    information entities,
    transaction flows,
    material and
    financial systems

    Provided necessary
    details and
    discussion on the
    business process
    and support
    functions, front office
    and back office
    systems and
    information entities
    but no content on
    the transaction
    flows, material and
    financial systems

    All the systems have
    been clearly
    identified and the
    purpose of the
    systems discussed
    with minimum clarity

    Very detailed
    presentation on the
    list of the systems
    and the
    responsibilities of the
    identified systems

    Approved by KOI Academic Board for T2 2020

    ICT304

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    Future technology
    7.5%

    No discussion on the
    support systems for
    running the business
    and management
    along with the
    integration
    requirements

    Brief discussion on
    the support systems
    for running the
    business and
    management along
    with the integration
    requirements

    Sufficient discussion
    on the support
    systems for running
    the business and
    management along
    with the integration
    requirements but no
    proper structure and
    clarity

    Detailed discussion
    on the support
    systems for running
    the business and
    management along
    with the integration
    requirements with
    better clarity but no
    proper structure

    Very well structured
    and clear study

    ESA Skills and
    Ethics 5%

    No discussion of
    future required ESA
    skills and ethics and
    career opportunities

    Brief discussion of
    future required ESA
    skills and ethics and
    career opportunities

    Full discussion of
    future required ESA
    skills and ethics and
    career opportunities,
    covering many
    aspects

    Detailed list of future
    required ESA skills
    and ethics and
    career opportunities
    together with good
    annotations or
    discussion

    Very detailed, well-
    written list of future
    required ESA skills
    and ethics and
    career opportunities
    together with
    excellent description

    Conclusion and
    Referencing 2.5%

    No proper
    conclusion and
    references provided,
    or many in-text and
    end- text reference
    errors

    Missing information
    in conclusion with
    respect to the
    findings. References
    provided but many
    in-text and end-text
    reference errors

    Conclusion
    presented and
    References provided
    but some in-text or
    end-text errors

    Conclusion and
    References
    provided, only minor
    in-text or end-text
    reference errors

    In-text and end-text
    references cited
    correctly

    Assessment 3 Rubric: Group Activity Log – 5% in total

    Criteria Fail (0 – 49%)
    Pass
    (50 – 64%)
    Credit
    (65 – 74%)
    Distinction
    (75 – 84%)
    High Distinction
    (85 – 100%)

    Documentation 2% No meeting minutes, or
    with irrelevant details

    Less than 5 meeting
    minutes with relevant
    details

    Less than 7 meeting
    minutes
    with relevant details

    9 meeting minutes with
    all relevant details:
    Other source
    documents provided

    12 meeting minutes
    with all relevant
    details;
    Other source
    documents provided

    Quality of Interaction
    1%

    No interaction; No
    evidence of discussion
    or alternatives

    Little interaction; little
    evidence of discussion
    or alternatives

    Some ability to
    interact;
    some evidence of
    discussion or
    alternatives

    Students show
    adeptness
    in interacting; lively
    discussion centres on
    the task

    Excellent listening
    and leadership skills
    exhibited;
    students reflect
    awareness of others’
    views and opinions in
    their discussions

    Roles Within Group 2% No effort made to
    assign
    roles to group members

    Little effort made to
    assign
    roles to group members

    Students assigned roles
    but roles were not
    consistently adhered to

    Each student assigned
    a role but roles not
    clearly defined or
    consistently adhered to

    Each student
    assigned a clearly
    defined role; group
    members perform
    roles effectively

    Assessment 4

    Final examination closed book exam. Duration: 2,5 hours plus 10 minutes reading time.

    Purpose: The final exam is intended to test that students have understood key concepts of Enterprise
    Systems and Architecture. This assessment contributes specifically to learning outcomes a, b, c, and d.

    Value: 40% Due Date: The final exam will be held in the official KOI exam period in Week 14

    of the trimester. The specific date and time will be posted towards the end of the
    trimester.

    Topic: The examination may cover content from any part of the subject.

    Task Details: Students will be expected to answer written response questions derived from topics covered
    in the lectures and tutorials during the trimester.

    Approved by KOI Academic Board for T2 2020

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    3.2 General information about assessment

    a) Late Penalties and Extensions

    An important part of business life and key to achieving KOI’s graduate outcome of Professional Skills is the
    ability to manage workloads and meet deadlines. Consequently, any assessment items such as in-class
    quizzes and assignments missed or submitted after the due date/time will attract a penalty (see below).

    Students who miss mid-trimester tests and final exams without a valid and accepted reason (see below)
    may not be granted a deferred exam and will be awarded 0 marks for assessment item. These penalties
    are designed to encourage students to develop good time management practices, and create equity for all
    students.

    Any penalties applied will only be up to the maximum marks available for the specific piece of assessment
    attracting the penalty.

    Late penalties, granting of extensions and deferred exams are based on the following:

    In Class Tests (excluding Mid-Trimester Tests)

    o No extensions permitted or granted – a make-up test may only be permitted under very special

    circumstances where acceptable supporting evidence is provided. The procedures and timing to apply
    for a make-up test (only if available) are as shown in section Applying for an Extension (see below).

    o Missing a class test will result in 0 marks for that assessment element unless the above applies.

    Written Assessments

    o 5% of the total available marks per calendar day unless an extension is approved (see Applying for an

    Extension section below)

    Presentations

    o No extensions permitted or granted – no presentation = 0 marks. The rules for make-up presentations

    are the same as for missing in-class tests (described above).

    Mid-Trimester Tests and Final Exams

    o If students are unable to attend mid-trimester tests or final exams due to illness or some other event

    (acceptable to KOI), they must:
    − Advise KOI in writing (email: academic@koi.edu.au) as soon as possible, but no later than three

    (3) working days after the exam date, that they will be / were absent and the reasons. They will be
    advised in writing (return email) as to whether the circumstances are acceptable.

    − Complete the appropriate Application for Extension or Deferred Exam Form available from the
    Student Information Centre in Moodle, on the KOI Website (Policies and Forms) and the Reception
    Desk (Kent St, Market St and O’Connell St), as soon as possible and email with attachments to
    academic@koi.edu.au.

    − Provide acceptable documentary evidence in the form of a satisfactorily detailed medical
    certificate, police report or some other evidence that will be accepted by KOI.

    − Agree to attend the deferred exam as set by KOI.

    Deferred exam

    o There will only be one deferred exam offered.
    o Marks awarded for the deferred exam will be the marks awarded for that assessment.
    o If you miss the deferred exam you will be awarded 0 marks for the assessment. This may mean you

    are unable to complete (pass) the subject.

    Approved by KOI Academic Board for T2 2020

    mailto:academic@koi.edu.au

    mailto:academic@koi.edu.au

    ICT304

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    b) Applying for an Extension

    If students are unable to submit or attend an assessment when due, and extensions are possible, they
    must apply by completing the appropriate Application for Extension form available from the Student
    Information Centre in Moodle, the KOI Website (Policies and Forms) and the Reception Desk (Kent St,
    Market St and O’Connell St), as soon as possible but no later than three (3) working days of the
    assessment due date.

    The completed form must be emailed with supporting documentation to academic@koi.edu.au.
    Students and lecturers / tutors will be advised of the outcome of the extension request as soon as
    practicable.

    Appropriate documentary evidence to support the request for an extension must be supplied. Please
    remember there is no guarantee of an extension being granted, and poor organisation is not a satisfactory
    reason to be granted an extension.

    c) Referencing and Plagiarism

    Please remember that all sources used in assessment tasks must be suitably referenced.
    Failure to acknowledge sources is plagiarism, and as such is a very serious academic issue. Students
    plagiarising run the risk of severe penalties ranging from a reduction through to 0 marks for a first offence
    for a single assessment task, to exclusion from KOI in the most serious repeat cases. Exclusion has
    serious visa implications. The easiest way to avoid plagiarising is to reference all sources.

    Harvard referencing is the required method – in-text referencing using Author’s Surname (family name)
    and year of publication. A Referencing Guide, “Harvard Referencing”, and a Referencing Tutorial can be
    found on the right hand menu strip in Moodle on all subject pages.

    An effective way to reference correctly is to use Microsoft Word’s referencing function (please note that
    other versions and programs are likely to be different). To use the referencing function, click on the
    References Tab in the menu ribbon – students should choose Harvard.

    Authorship is also an issue under plagiarism – KOI expects students to submit their own original work in
    both assessment and exams, or the original work of their group in the case of a group project. All students
    agree to a statement of authorship when submitting assessments online via Moodle, stating that the work
    submitted is their own original work.

    The following are examples of academic misconduct and can attract severe penalties:

    o Handing in work created by someone else (without acknowledgement), whether copied from another

    student, written by someone else, or from any published or electronic source, is fraud, and falls under
    the general Plagiarism guidelines.

    o Copying / cheating in tests and exams is academic misconduct. Such incidents will be treated just as
    seriously as other forms of plagiarism.

    o Students who willingly allow another student to copy their work in any assessment may be considered
    to assisting in copying/cheating, and similar penalties may be applied.

    Where a subject coordinator considers that a student might have engaged in academic misconduct, KOI
    may require the student to undertake an additional oral exam as a part of the assessment for the subject,
    as a way of testing the student’s understanding of their work.

    Further information can be found on the KOI website.

    d) Reasonable Adjustment

    The Commonwealth Disability Discrimination Act (1992) makes it unlawful to treat people with a disability
    less fairly than people without a disability. In the context of this subject, the principle of Reasonable
    Adjustment is applied to ensure that participants with a disability have equitable access to all aspects of the
    learning situation. For assessment, this means that artificial barriers to their demonstrating competence
    are removed.

    Approved by KOI Academic Board for T2 2020

    mailto:academic@koi.edu.au

    ICT304

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    Examples of reasonable adjustment in assessment may include:
    o provision of an oral assessment, rather than a written assessment
    o provision of extra time
    o use of adaptive technology.

    The focus of the adjusted assessment should be on enabling the participants to demonstrate that they
    have achieved the subject purpose, rather than on the method used.

    e) Appeals Process

    Full details of the KOI Assessment and Assessment Appeals Policy may be obtained in hard copy from the
    Library, and on the KOI website www.koi.edu.au under Policies and Forms.

    Assessments and Mid-Trimester Exams:

    Where students are not satisfied with the results of an assessment, including mid-trimester exams, they
    have the right to appeal. The process is as follows:

    o Discuss the assessment with their tutor or lecturer – students should identify where they feel more

    marks should have been awarded – students should provide valid reasons based on the marking guide
    provided for the assessment. Reasons such as “I worked really hard” are not considered valid.

    o If still not satisfied, students should complete an Application for Review of Assessment Marks form,
    detailing the reason for review. This form can be found on the KOI website and is also available at KOI
    Reception (Kent St, Market St and O’Connell St).

    o Application for Review of Assessment Marks forms must be submitted as explained on the form within
    ten (10) working days of the return of the marked assessment, or within five (5) working days after the
    return of the assessment if the assessment is returned after the end of the trimester.

    Review of Grade – whole of subject and final exams:

    Where students are not satisfied with the results of the whole subject or with their final exam results, they
    have the right to request a Review of Grade – see the Assessment and Assessment Appeals Policy for
    more information.

    An Application for Review of Grade/Assessment Form (available from the KOI Website under Policies and
    Forms and from KOI Reception at Kent St, Market St and O’Connell St) should be completed clearly
    explaining the grounds for the application. The completed application should be submitted as explained on
    the form, with supporting evidence attached, to the Academic Manager.

    Approved by KOI Academic Board for T2 2020

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      ICT304 ENTERPRISE SYSTEMS AND ARCHITECTURE T220
      2.2 Graduate Attributes for Undergraduate Courses
      2.3 Subject Learning Outcomes
      This is a Level 3 subject.

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