DISCUSSION QUESTIONS 1 & 2

Question 1

Improving Productivity

Using the information starting on page 408 of your text book, describe how to improve productivity in non-hospital organizations e.g. American Heart Association, Lupus Foundation, Alzheimer’s Association etc. What are the differences in applying the model to the non-hospital setting? Are there any special challenges in the non-hospital setting?

Question 2

Cause and Effect Diagram and Pareto Analysis

What are the advantages and disadvantages of using a

Cause and Effect Diagram (Links to an external site.)

and

Pareto Analysis (Links to an external site.)

in terms of analyzing quality issues?

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