Computer Science – Help Desk
ACTIVITY
#1
Please do the project above
S
oftware
required:
MS Word, LibreOffice,
S
preadsheet
etc.
Spreadsheet software such as Excel or Google Sheets or MAC based etc. You will add another
column in addition to the data
provided in the question in the textbook. This column will
calculate the Productivity for each Support Specialist.
Write a Project Report to show your findings that MUST include the following sections:
Objective: 10%
Productivity: 20% [Define Productivity as a ratio in this section and explain your reasoning for it]
Data: 50% [Your data inserted from Excel or other spreadsheet program into Word: check this video:
]
Conclusion: 15%
References: 5% [References must be in the APA format: APA samples can be found here:
https://owl.english.purdue.edu/owl/resource/560/08/
]
Watch Video link for proper direction:
Bb Collaborate – PC HelpDesk Project 2 – recording_1
Activity #2
Computer Recommendation for Amy Lee
Computer Recommendation for Amy Lee Amy Lee was recently hired as a personnel assistant in the Human Resources Department where you work. Because you are the user support specialist, she has contacted you for some help choosing the computer she will use in her job in employee benefits administration. You want to make sure that she gets the computer tools she will need to be productive. Amy says that she will need an Office suite and that her boss gave her a choice of Microsoft Office 2013 or WordPerfect Office X6. Because she has previous work experience with the WordPerfect word processor, which is part of the WordPerfect suite, she would like to use it. The WordPerfect suite includes most of the tools Amy needs, so her other software requirements are minimal. In addition to WordPerfect Office, Amy needs the Windows operating system. She also needs a web browser because most information about benefits and employee compensation is available online. Amy really needs your help with the decisions on hardware. Amy’s boss said she has very little money left in this year’s department budget for hardware. So she suggested that Amy try to find a basic starter system but one that could be upgraded next year when there will be more money available for computer equipment. Amy wants you to recommend a hardware configuration that meets her immediate needs, is reasonably priced, and can be upgraded next year. It needs to be able to run the software Amy has selected. Whatever hardware she buys must also be compatible with the Human Resources Department’s local area network (LAN), which operates on a Windows 2012 server. The network server can provide Amy with access to one of two laser printers, so the hardware system she buys need not include a printer. However, Amy wants to be able to scan documents into her system, and no scanner is available on the network. Analyze Amy’s situation and recommend a specific hardware configuration that will meet her immediate needs. In addition, find equipment for sale online, in a trade publication, or in a local newspaper that you believe is the appropriate configuration for Amy. When you are finished, prepare a recommended list of hardware specifications (and prices, if available) that Amy could take to her boss.
Please do the project above
Software required:
MS Word, LibreOffice, Google Docs, Spreadsheet etc.
Write a Project Report to show your findings that MUST include the following sections:
Objective: 10% ( What is the goal of the project? Explain it here)
Background: 20% (Explain how you researched and the tools you used to do it for the recommendations for Amy Lee)
Recommendations: 50% (A Table containing at least three columns: Column1: listing of the Hardware and software components, Column 2: their prices, Column3: Locations selling those items)
Conclusion: 15% (In one paragraph, explain what was achieved in this project)
References: 5% (References must be in the APA format: APA samples can be found here: https://owl.english.purdue.edu/owl/resource/560/08/ )
Watch Video link for proper direction:
VidGrid – ITSC2339_Project3_Fall2020
ACTIVITY #1
Please do the project above
Software
required:
MS Word, LibreOffice,
S
preadsheet
etc.
Spreadsheet software such as Excel or Google Sheets or MAC based etc. You will add another
column in addition to the data
provided in the question in the textbook. This column will
calculate the Productivity for each Support Specialist.
ACTIVITY #1
Please do the project above
Software required:
MS Word, LibreOffice, Spreadsheet etc.
Spreadsheet software such as Excel or Google Sheets or MAC based etc. You will add another
column in addition to the data provided in the question in the textbook. This column will
calculate the Productivity for each Support Specialist.