Assignment
I need before 4 pm in central time today
CSS110 Customer Rela0onship Management: Por9olio Assignment 2
Stanford Life Design Lab: h Informa0onal Interview
This assignment is for students who are currently not in an ac0ve externship and therefore not able to Descrip0on: For this project you will conduct an informa0onal interview with someone in a company, Watch this video and/or read this ar0cle from the US Department of Labor to learn more about what This ar0cle from The Muse suggests using LinkedIn to find a person and advises how to ask politely and Once you have a person in mind and have set up a call, zoom chat, in-person email or even an email Record video or audio only with the interviewee’s permission. Or, take notes and prepare an interview For your por9olio assignment submission:
• Write a short introduc5on to the person, name, posi5on 5tle, company, email or telephone contact • Include the transcript, audio, or video link in your response.
• ARer the interview, in at least 200 words, write a summary of what was most interes5ng and helpful https://www.careeronestop.org/WorkerReEmployment/JobSearch/InformationalInterviews/informational-interviews.aspx https://www.themuse.com/advice/how-to-ask-for-an-informational-interview-and-get-a-yes Submit your 10 interview ques5ons and the three other parts listed above to Por9olio Assignment 2 in FOR INSTRUCTOR USE ONLY
Grading Rubric
Grading accepts a start value of 100. Points will be deducted for failure to fully complete or meet the stated CSS110: Case Studies in Customer Service Por9olio Assignment 2: Informa0onal Interview
YOUR SCORE: ________
Instructor Comments:
Descrip0on of requirements Your Response includes a short introduc5on to the person interviewed with their 15
Prepared at least 10 open-ended interview ques5ons. 20
Response includes a wriYen transcript, audio, or video from the interview. 25
Wrote at least a 200-word summary of what was most interes5ng and 30
Assignment was submiYed by due date 10
TOTAL 100
complete their Externship Journal assignments. Students who are able to complete their Externship
Journals are not required to do this assignment.
field, or posi0on you would like to work in. An informa5onal interview is NOT a job interview. It’s a
conversa5on that YOU ini5ate to gather informa5on, advice, and possibly a connec5on to jobs.
informa5onal interviews are, how they can be helpful, how to choose someone to interview and ini5ate
contact, how to dress and behave in one, and how to prepare good ques5ons.
persuasively.
exchange, prepare at least 10 open-ended ques0ons to direct the conversa0on.
transcript.
(for purposes of this assignment only), and why / how you decided to contact this par5cular person.
for you from the interview, and reflect on your feelings about the experience.
Moodle.
requirements. 90-100 = Represents work of superior quality (A); 80-89 = Represents work of good to very good quality
(B); 70-79 = Represents adequate command of class content (C); 69 and below = Represents work that shows a need for
development or improvement (F); 0 = Represents plagiarized work (F).
Student:
Instructor:
Date:
Possible
Points
Points
full name, posi5on 5tle, company and contact informa5on, as well as an
explana5on of why / how the person was chosen.
helpful from the interview, and expressed overall thoughts and feelings
about the experience