Accountability Consultation Case Study

 

Briefly describe a hypothetical agency that sought your help as a consultant, noting the client population they serve and the types of counseling services they provide.

You have been employed by this agency to develop an ongoing assessment plan that will allow the agency to determine whether the clients are making gains and are satisfied with their treatment. You visit the agency and meet with the counselors and administrators to discuss potential ways to measure treatment gains (using pre-and post-test assessments) as well as client satisfaction.

Provide an outline of a plan that details how you would go about answering the question: “Are clients here getting better?” Make recommendations about the specific information the agency will need to collect and analyze in order to determine whether their clients are getting better. Refer to and cite best practices presented in the readings for this unit specific to consultation and accountability in counseling.