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For the above case study please follow below rules:
Synopsis/Abstract/Executive Summary – outline purpose of the study
Analysis – identify problems in the case, supported by factual evidence
Discussion – summarize major problems
Conclusion – here you sum up main points gathered from findings
Recommendation – indicate some alternative solutions
Implementation – explaining what should be done, by whom and when
References – References used in the case study
Appendix – may be used to note originality of data
Link to textbook :
https://books.google.com/books?id=YIOAuSW0GAcC&pg=PA68&source=gbs_selected_pages&cad=3#v=onepage&q&f=false
Page number for case study – Chapter 4 – Page number – 94