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Assignment 1

Product Development & Operations – Category Manager Analysis

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Due Date: Week 3

Note: While representative of possible situations faced by Alikay Naturals, all scenarios in this assignment are fictional.

Real Business

Let’s roll up our sleeves and use what we’ve learned this week in a real-life business situation. Each week, you’ll encounter a scenario where you will assume the role of a business person who works with or at a national discount retail store, like a Walmart or Target. These companies provide important, everyday staples for millions of people across the country and have become very successful businesses in the process.

Discount retail stores have locations in communities across the country. They often have strong and recognizable brands that are household names. We will explore how business works throughout this course by taking on a few of the many different roles at successful companies like these.

Your Role

This week, you’ll assume the role of a Category Manager for the Beauty Products category at a national discount retail store.

What Is a Category Manager?

Category Managers are responsible for related groups of products (for example, baseball equipment or laundry detergents) for a retail business. They use research, information and insights about the category to change shopper behavior and increase sales of the products in the category. They also work with the suppliers of the products in their category to ensure that good products and services are available to customers.

As a Category Manager, part of your role is to analyze data and information about how well a product is selling to help the maker of that product improve the product and consider introducing new products. Rochelle and her team at Alikay Naturals have asked you, the Beauty Products Category Manager, to review one of their products and determine where it lies in the product life cycle. Additionally, they have asked you to recommend ways to improve the product in order to increase sales.

Instructions

Step 1: Product Life Cycle

Read the Product Report for Alikay Naturals Moisturizing Black Soap Shampoo. The Product Report contains important information that will help you to identify where the product stands in the Product Life Cycle and give you clues about what changes customers might like to see.

Respond to Rochelle and her team at Alikay Naturals based on the information in the Product Report.

· Identify where Moisturizing Black Soap Shampoo is currently positioned in the product life cycle.

Underline your selection:

Introduction

Maturity

Growth

Decline

Describe the rationale for your position.

· Compose 3 questions that Rochelle should pose to her team to better understand the product’s positioning and potential at this particular stage in its life cycle. (E.g., if you have determined the product is in the Introduction Phase, you might suggest the question: How have competitors priced similar products?)

Step 2: Product Changes

Based on what you’ve learned:

· What recommendation(s) do you have for Alikay Naturals to improve or replace Moisturizing Black Soap Shampoo?

Step 3: New Product Development

Read the New Product Proposal, which contains three examples of possible products that could be developed to replace Moisturizing Black Soap Shampoo. Based on the information in this proposal and the customer feedback in the Product Report:

If you had to recommend one product, which product would you recommend they create? Underline your selection:

Organic Bloom Shampoo

Moisturizing Black Soap Shampoo with Dandruff Control

Coconut Protein Shampoo and Conditioner

Explain your decision.

Determine which type of innovation this represents from among the four main types discussed this week. Underline your selection:

Sustainable (eco-friendly)

Frugal

Sustaining

Disruptive

Briefly explain why you chose that type of innovation.

Note: You should complete Steps 4 & 5 after reading the material in Week 3.

Step 4: Production Methods

Based on your understanding of Alikay’s position in the product life cycle and expected sales volume:

Which production method do you think Alikay is using for the Black Soap Shampoo? Explain your rationale.

If Alikay chose to keep the Moisturizing Black Soap Shampoo and launch your recommended product as a “limited time only” trial, what production method should Alikay use for the test market product? Why?

Step 5: Real-WORLD APPLICATION

Choose a product at your company or one that you are familiar with that is in the mature stage of the product life cycle. Briefly describe the product, why you believe it is in this phase, and what improvements could be made to change its current path.

1 BUS508: CONTEMPORARY BUSINESS

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ASSIGNMENT 5

COMPETITION – MARKET RESEARCH Manager Analysis

DUE DATE: WEEK 10

Note: While representative of possible situations faced by Target & Walmart, all scenarios in this assignment are fictional.

Real Business

As you learned this week, understanding your competition and adjusting your own business accordingly is critical to a business’s success. A large discount retail store like Target competes not only with other discount retail store stores but also with those stores that offer just some of the products Target does, such as grocery stores. Keeping track of all these competitors is quite a task; that’s why large companies have a team of market researchers dedicated to managing that research.

Your Role

This week, you’ll assume the role of a Market Research Manager at Target.

What Is a MARKET RESEARCH Manager?

Market Research Managers are responsible for creating and improving processes for gathering information on various market conditions, competitors, and consumer trends in their companies’ industries. They are typically responsible for managing a team of researchers and reporting their findings to the head of the department. Teams across the company then use these findings to help improve products, guide marketing efforts, and more.

As a Market Research Manager, part of your role is to consistently analyze Target’s position relative to its competitors and report on these findings. As part of this process, you complete a SWOT analysis for each of Target’s main competitors each quarter. The quarter is coming to a close, and your boss has asked for the latest SWOT analysis for Walmart.

Instructions

Step 1: RESEARCH

Search online and find 1-3 articles that discuss the competition between Target and Walmart. For each article:

· Identify Provide a link to the article.

· Identify which aspects of the article will be helpful as you conduct your SWOT analysis.

Step 2: STRENGTHS

Based on your own experiences shopping at Target and Walmart and the research you conducted:

· Identify 1-2 strengths Target has in comparison to Walmart. For each strength, explain your rationale.

Step 3: WEAKNESSES

Based on your own experiences shopping at Target and Walmart and the research you conducted:

· Identify 1-2 weaknesses Target has in comparison to Walmart. For each weakness, explain your rationale.

Step 4: OPPORTUNITIES

Based on your own experiences shopping at Target and Walmart and the research you conducted:

· Identify 1-2 possible opportunities Target has to be more competitive with Walmart. For each opportunity, explain your rationale.

Step 5: THREATS

Based on your own experiences shopping at Target and Walmart and the research you conducted:

· Identify 1-2 possible threats that might diminish Target’s competitiveness with Walmart. For each threat, explain your rationale

Step 6: WHO WILL COME OUT AHEAD?

Based on your SWOT analysis, do think that Target or Walmart is better positioned over the long term to come out ahead? Why?

Step 7: REAL_WORLD APPLICATION

Conduct a SWOT analysis for your company and one of its biggest competitors using the methodology outlined in Steps 2-5.

BUS508: CONTEMPORARY BUSINESS

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