communication
Directions:
Write a 350 word main post that responds to each question below.
Chapter 1 covers a variety of myths about human communication and principles of communication. Choose a total of three communication myths and/or principles from the text.
Questions to Answer:
- How do you relate to each myth and/or principle you selected?
- What effect does each one have on human relationships?
- Use specific examples from your experience to explain your answers to the questions above.
Video link: https://youtu.be/zVqc-cIc68Q
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Chapter One:
The Essentials of Human Communication
This multimedia product and its contents are protected under copyright law. The following are prohibited by law:
– any public performance or display, including transmission of any image over a network;
– preparation of any derivative work, including the extraction, in whole or in part, of any images;
– any rental, lease, or lending of the program.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved..
Use the essential elements and principles of
human communication in your daily
interactions
Acknowledge the role of culture in all forms
of communication
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
The more you communicate, the better your
communication will be.
When two people are in a close relationship,
neither person should have to communicate
needs and wants explicitly; the other person
should know what these are.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Interpersonal or group conflict is a reliable
sign that the relationship or group is in
trouble.
Like good communicators, leaders are born,
not made.
Fear of speaking in public is detrimental and
must be eliminated.
Myths About Human Communication
cont…
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Self-presentation skills
Relationship skills
Interviewing skills
Group interaction and leadership skills
Presentation (public speaking) skills
Media literacy skills
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Intrapersonal
– Talking with one’s self to better learn and judge
self
Interpersonal
– Interactions with a person with whom you have a
relationship
– Learn and reveal about others and self
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Interviewing
– Communication that proceeds by question and
answer
– A method of self-learning, gaining counsel, and
achieving goals
Small group/team
– Working with others to solve problems, develop
new ideas, and share knowledge and experiences
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Forms of Communication cont…
Public
– In public settings, people inform and persuade
one another to act, buy, or think.
Computer mediated
– Communication that takes place through some
kind of computer
– Examples: e-mail, instant messaging, and social
networking sites
– Asynchronous
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Forms of Communication cont…
Mass communication
– Communication from one source to many
receivers
– Includes magazines, newspapers, radio, and
television
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Linear model
Shows communication as a process where
you either speak or listen.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Source-Receivers
– Each person
involved is both a
source and a
receiver
Encoding–decoding
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Can be verbal or nonverbal
Feedforward Messages
– Phatic communication or small talk.
– Preliminary to actual messages
Feedback Messages
– Self-feedback v. feedback from others
Metamessages
– Communication about communication
Messages are often classified in terms of
their direction
– Upward Communication: Employee to boss
– Downward Communication: Boss to employee
– Lateral Communication: Manager to Manager
– Grapevine Communication: Informal messages
not yet made “official.”
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Physical – Tangible or concrete environment
Cultural – Includes lifestyles, beliefs, and
behaviors affecting the communication
Social-psychological – Status-relationship
among the speakers.
Temporal – Position of the message within a
sequence of events.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Face-to-Face Communication
Computer-Mediated Communication
Vocal Channel
Visual Channel
Olfactory Channel
Tactile Channel
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Physical – External
Physiological – Barriers within the speaker or
listener
Psychological – Mental or internal
Semantic – When the speaker and listener
have different meaning systems (Jargon)
Signal – Information one would find useful.
Noise – Information that one would find
useless.
Noise can not be totally eliminated, but can
be reduced by
– Using more precise language
– Sharpening nonverbal skills
– Improving listening and feedback
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
For every communication act, there is
some consequence.
Cognitive
Affective
Psychomotor
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Purposeful
Ambiguous
Involves content and
relationships
Has a power dimension
Involves choices
Punctuated
Inevitable, irreversible,
and unrepeatable
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Culture consists of the beliefs, ways of
behaving, and artifacts of a group.
Gender and
changing
gender roles
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Demographic changes
Increased sensitivity to cultural differences
Economic interdependency
Advances in communication technology
Culture-specific nature of communication
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Uncertainty avoidance
Masculinity-femininity
Power distance
Individualism-collectivism
High and low context
Indulgence and restraint
Long- and short-term orientation
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Culture permeates all forms of
communication
Cultural differences exist across the
communication spectrum
Your self-identity as a member of a cultural
group
Embracing the attitudes and beliefs of the
group
Behave as a member of the group and follow
the customs
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
The tendency to see others and their
behaviors through your own cultural filters
Evaluating your own culture as superior
Can lead to viewing other cultures as inferior
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
People are not either ethnocentric or non-
ethnocentric; most are somewhere in the
middle.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Your knowledge and understanding of how
communication works
Your ability to use communication effectively
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
Thinks critically and mindfully
Is culturally sensitive
Is ethical
Is an effective listener
Copyright ©2014, 2011, 2008
Pearson Education, Inc. All rights reserved.
- Myths About Human Communication cont…
- Slide 8
- Slide 9
- PowerPoint Presentation
Chapter One Goals
Myths About Human Communication
Skills
Forms of Human Communication
Forms of Communication cont…
Communication Models and Concepts
Transactional Model
Messages
Workplace Messages
Communication Context
Channel
Noise
Signal-to-Noise Ratio
Effects
Principles of Communication
Culture and Human Communication
The Importance of Culture
Dimensions of Culture
Cultural Perspective
Ethnic Identity
Ethnocentrism
The Ethnocentrism Continuum
Communication Competence
The Competent Communicator…
End Show