IT_Project6
Overview
Thinking in systems allows you to view problems as parts of a whole and gives you a tool set to address those problems. In this ac�vity, you will use your knowledge of
systems
thinking methodologies to analyze a scenario and map the rela�onships between the parts of a system.
Prompt
To successfully complete this ac�vity, address the following:
1. Define the following systems-thinking concepts in your own words:
1. Systems thinking
2. Collec�on
3. Feedback loop
4. Stock and flow diagram
5. Causal loop diagram
2. The following scenario describes the system used for fulfilling an online order at Lost Pines Outfi�ers, a medium-sized outdoor clothing store. Read this scenario and create a
basic map of the system using Microso� Visio.
Lost Pines Outfi�ers (LPO) Online
When a customer places an order through LPO’s online portal, the order is sent directly to the warehouse, where an associate takes (pulls) the selected items
from warehouse shelves. Warehouse associates use a single computer to track incoming orders, locate items in inventory, and pull inventory for fulfillment. Once
LPO’s warehouse associates have pulled the items from inventory, they manually update the inventory tracking system and the item is sent to the fulfilment
department. In the fulfillment department, associates package the items for delivery to customers and assign the shipment a tracking number through the U.S.
Postal Service. Once the order has shipped, an associate in LPO’s fulfillment department manually checks the tracking informa�on and updates the order’s
delivery status. Once the customer receives the order, an associate sends a card, thanking them for their purchase and reques�ng they leave a review of the item
and their experience shopping with Lost Pines Outfi�ers.
3. Once you have mapped this system, you will map rela�onships contained within the system. First, iden�fy rela�onships within your system diagram that represent feedback
loops, and represent those loops within your model. Then, iden�fy a rela�onship within the system that could be modeled with a stock and flow or causal loop diagram, and
model that diagram in Visio.
4. Compose a brief, 250- to 500-word summary of the given system, as well as the rela�onships present in this system. In your summary, describe the system, feedback loops, and
other archetypes you iden�fied within the system.
Guidelines for Submission
Upload a Word document that must include your wri�en descrip�ons and your diagram of the system.
Systems Thinking Project Milestone Rubric
Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value
https://learn.snhu.edu/content/enforced/634607-IT-200-X3294-OL-TRAD-UG.21EW3/https%3A%2F%2Fapp.readspeaker.com%2Fcgi-bin%2Frsent?customerid=9568&lang=en_us&readid=d2l_read_element&url=https%3A%2F%2Flearn.snhu.edu%2Fcontent%2Fenforced%2F634607-IT-200-X3294-OL-TRAD-UG.21EW3%2FProject%2520Three%2520Milestone%2520Guidelines%2520and%2520Rubric.html
Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value
Systems Thinking
Submission exceeds the
proficient criteria and displays
excep�onal accuracy, clarity,
logic and
detail
Defines and gives an example
of systems thinking
Shows progress toward
proficiency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, or
detail
Does not a�empt criterion 12
Collec�ons Submission exceeds the
proficient criteria and displays
excep�onal accuracy, clarity,
logic and detail
Describes collec�ons and how
they are dis�nguished from
systems
Shows progress toward
proficiency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, or
detail
Does not a�empt criterion 12
Feedback Loops, Stock and
Flow, and Causal Loops
Submission exceeds the
proficient criteria and displays
excep�onal accuracy, clarity,
logic and detail
Defines feedback loops, stock
and flow diagrams, and causal
loop diagrams, and gives an
example of each
Shows progress toward
proficiency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, or
detail
Does not a�empt criterion 12
System Modeling Submission exceeds the
proficient criteria and displays
excep�onal accuracy, clarity,
logic and detail
Models a given system using
Microso� Visio
Shows progress toward
proficiency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, or
detail
Does not a�empt criterion 12
Rela�onship Modeling Submission exceeds the
proficient criteria and displays
excep�onal accuracy, clarity,
logic and detail
Models a stock and flow or
causal loop diagram based on
a
given system
Shows progress toward
proficiency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, or
detail
Does not a�empt criterion 12
Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value
System Descrip�on Submission exceeds the
proficient criteria and displays
excep�onal accuracy, clarity,
logic and detail
Iden�fies and describes the
parts of a given system
Shows progress toward
proficiency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, or
detail
Does not a�empt criterion 12
System Interac�ons Submission exceeds the
proficient criteria and displays
excep�onal accuracy, clarity,
logic and detail
Summarizes the interac�ons
and rela�onships within a
given system
Shows progress toward
proficiency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, or
detail
Does not a�empt criterion 13
Ar�cula�on of Response Exceeds proficiency in an
excep�onally clear, insigh�ul,
sophis�cated, or crea�ve
manner
Clearly conveys meaning with
correct grammar, sentence
structure, and spelling,
demonstra�ng an
understanding of audience
and purpose
Shows progress toward
proficiency, but with errors in
grammar, sentence structure,
and spelling, nega�vely
impac�ng readability
Submission has cri�cal
errors
in grammar, sentence
structure, and spelling,
preven�ng understanding of
ideas
10
Cita�ons and A�ribu�ons
A�ributes sources where
applicable using cita�on
methods with very few minor
errors
A�ributes sources where
applicable, but with consistent
minor errors
A�ributes sources where
applicable, but with major
errors
Does not a�ribute sources
where applicable
5
Total: 100%