Business Policy And Strategy VII Questions & Answers
Hello everyone, I have an Assignment for you today. This assignment must be DONE by Saturday, November 7, 2020, no later than 10 pm. By the way, I need this assignment to be PLAGIARISM FREE & a Spell Check when completed. Make sure you READ the instructions CAREFULLY. Now without further ado, the instructions to the assignments are below:
For this assignment I need you to answer each of the following questions below with the minimum word response required (or more) beside each question. The following response to each question must go on a word document in APA FORMAT. NO PLAGIARISM and I need a PLAGIARISM REPORT upon completion. Any and all referencing must be cited and in APA format.
1. Why is it important not to view the concept of “whistleblowing” as “tattling” or “ratting” on another employee? Your response should be 75 words in length.
2. Why should firms formulate and implement strategies from an environmental perspective? Your response should be 75 words in length.
3. How can firms ensure that their code of business ethics is read, understood, believed, remembered, and acted on rather than ignored? Your response should be 75 words in length.
4. Discuss bribery. Would actions, such as politicians adding earmarks in legislation or pharmaceutical salespersons giving away drugs to physicians, constitute bribery? Identify three business activities that would constitute bribery and three actions that would not. Your response should be 75 words in length.
5. What do you feel is the relationship between personal ethics and business ethics? Are they or should they be the same? Your response should be 200 words in length.
Below I have two attachments which is Study Guide and Chapter 10 PowerPoint going over the Unit.
BBA 4951, Business Policy and Strategy 1
Course Learning Outcomes for Unit VII
Upon completion of this unit, students should be able to:
4. Evaluate policy creation strategies.
4.1 Explain the role of the code of conduct within an organization.
4.2 Identify the differences between whistleblowing and “tattle-tailing.”
4.3 Explain the relationship between personal ethics and business ethics.
4.4 Identify business practices that could be considered bribery.
4.5 Describe the reasons why implementation strategies should be viewed from an
environmental perspective.
Reading Assignment
Chapter 10: Business Ethics, Social Responsibility, and Environmental Sustainability
Christian, L. (2011). A richer shade of green. Nation, 292(26), 22–23. Retrieved from
https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direc
t=true&db=a9h&AN=61138861&site=eds-live&scope=site
Podgers, J. (Ed.). (2015). Corporations have a role (and a gain) in promoting the rule of law. ABA Journal,
101(8), 67. Retrieved from
https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direc
t=true&db=a9h&AN=108693936&site=eds-live&scope=site
Unit Lesson
Chapter 10 describes the importance of business ethics, environmental sustainability, and social responsibility
in strategic management, including such topics as workplace romance, bribery, pollution abatement,
whistleblowing, and philanthropy. Issues related to these topics can significantly bolster or derail the best
strategic plan, so Chapter 10 explains how these topics can best be managed. This unit will focus on an
organization’s ethics, social responsibilities, and environmental sustainability. Social responsibility is what an
organization does (to be preventive rather than reactive) to protect living things. Living things are considered
as people, animals, and plants. Sustainability is what the organization does to preserve and protect rather
than destroy or harm the environment. Examples of damage include pollution and contamination of a local
area where the organization produces goods. Organizations can make efforts to prevent damages and
maintain a safe and efficient work environment for their employees, community, and customers.
Business Ethics
Good business ethics should be one of the main pillars within any organization. Ethics can impact an
organization’s image, reputation, reliability, and overall business. The textbook describes good ethics as
“good business” (David & David, 2017, p. 306). Thus, bad ethics can cause an organization to fail, even with
an effectively planned strategy. Business ethics is defined as the conduct within an organization that guides
decision making and procedures. There are seven ethical principles listed at the bottom of page 308, Table
10-1 in your textbook. Think about how these principles are utilized day-to-day within your favorite product or
service.
UNIT VII STUDY GUIDE
Ethics and Social Responsibility
https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=61138861&site=eds-live&scope=site
https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=61138861&site=eds-live&scope=site
https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=108693936&site=eds-live&scope=site
https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=108693936&site=eds-live&scope=site
BBA 4951, Business Policy and Strategy 2
UNIT x STUDY GUIDE
Title
Examples of each is listed below:
Principle Description
Trustworthy Ensure you have a positive image that reflects
honesty and is welcoming.
Open-minded Ensure you consider ethical implications both
internally and externally.
Honor commitments Ensure all commitments, warranties, and advice
is honored.
Do not mislead Avoid false advertisements, exaggeration, and
lying to stakeholders.
Responsible Show your community that you care about them.
Eliminate
questionable activity
Be transparent and upfront internally and
externally to your stakeholders.
Treat others as you
would want to be
treated.
Simply put, treat others with dignity and respect.
When you have a moment, search the Internet for large corporations that have faced large class action law
suits due to legal and moral conduct. Some of these corporations have paid billions of dollars in settlements,
some of which are no longer existent. Companies such as Enron and WorldCom (parent company of MCI) are
no longer operating due to their legal breaches and misconduct. These organizations failed due to corporate
greed, poor management, and lack of industry oversight. These failed entities were enormous and created
secondary and tertiary effects that affected the U.S. and global economy for many years. Other products or
services that often mislead consumers are anti-aging and weight loss products. Ethical issues in this area
include false credentials, such as educational attainments or experiences. Transparency is critical, especially
with a social media driven society that can receive instant news and updates. Social media is extremely
effective because it is relatively inexpensive, readily available, and easy to use. Social media can be used to
promote a product in a positive or negative manner.
Whistleblowing and Bribes
Whistleblowing is the legal requirement that states every employee has the legal obligation to report unethical
behavior. Sometimes, a whistleblower can receive up to 25% of litigation fines if the organization is found
guilty and penalized. One such example was a whistleblower who alerted the IRS regarding offshore
accounts that were not being taxed appropriately. The IRS awarded over $100 million to this individual. Other
cases included 10s of millions of dollars to whistleblowers.
Bribery is offering, giving (including kickbacks), receiving, or influencing an individual or organization with
services or products in exchange for influence related to a person’s action. Bribes are considered illegal in the
United States, while in some countries, this is normal business and perfectly legal. An example would be a
defense corporation bribing a government-contracting officer to ensure they receive direct source funding.
This would mean that because the oversight leader is being bribed, he or she is influenced to not allow
competing entities the ability to also compete for specific government contracts. Review the information about
the U.S. Foreign Corrupt Practices Act (FCPA) on page 311 of the textbook.
Within the United States, corruption does exist; however, it is not tolerated.
Social and Environmental Responsibly
Social and environmental responsibility is an organization’s ability to promote a positive impact to their
community. This can be accomplished through charitable support and protective measures that protect the
environment. Each year, Fortune magazine publishes a list of companies that are admired or unadmired
globally. When you have a moment, conduct a simple Internet search, and locate the most recent list. Do you
recognize any of the companies? Are you surprised by how they are rated? An example of a corporation that
has been socially responsible is the Wal-Mart Corporation. During most major disasters, they have leveraged
their mass transportation network to quickly transport needed goods to affected areas. An example of this can
be seen in the way that Wal-Mart responded during the aftermath of Hurricane Katrina; Wal-Mart was able to
transport food and water to areas that the local and state governments had trouble supporting due to
BBA 4951, Business Policy and Strategy 3
UNIT x STUDY GUIDE
Title
exhausting all support services. Corporations are also adapting to more environmentally-friendly products and
services. This can include lower emission vehicles, green products becoming commercially available, and
supporting wildlife.
Reference
David, F. R., & David, F. R. (2017). Strategic management: A competitive advantage approach, concepts and
cases (16th ed.) [VitalSource Bookshelf version]. Retrieved from
https://online.vitalsource.com/#/books/9780134167947
Suggested Reading
The chapter presentation below will provide you with additional information on this unit’s concepts.
Click here to access the PowerPoint version of the Chapter 10 Presentation.
Click here to access the PDF version of the Chapter 10 Presentation.
https://online.columbiasouthern.edu/bbcswebdav/xid-93529262_1
https://online.columbiasouthern.edu/bbcswebdav/xid-93529261_1
Strategic Management Concepts: A
Competitive Advantage Approach
Sixteenth Edition
Chapter 10
Business Ethics, Social
Responsibility, and
Environmental Sustainability
Copyright
© 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Learning Objectives
10.1 Explain why good ethics is good business in strategic
management.
10.2 Explain why whistle-blowing, bribery, and workplace
romance are strategic issues.
10.3 Discuss why social responsibility and policy are key
issues in strategic planning.
10.4 Discuss the nature of environmental sustainability and
why it is a key issue in strategic planning.
10.5 Explain why animal welfare is a strategic issue for firms.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Figure 10-1 A Comprehensive Strategic-
Management Model
Source: Fred R. David, “How Companies Define Their Mission,” Long Range Planning 22, no. 3 (June 1988): 40. See
also Anik Ratnaningsih, Nadjadji Anwar, Patdono Suwignjo, and Putu Artama Wiguna, “Balance Scorecard of David’s
Strategic Modeling at Industrial Business for National Construction Contractor of Indonesia,” Journal of Mathematics
and Technology, no. 4 (October 2010): 20.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Business Ethics
• Business Ethics
– principles of conduct within organizations that guide
decision making and behavior
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Social Responsibility, Environmental
Sustainability
• Social Responsibility
– actions an organization takes beyond what is legally
required to protect or enhance the well-being of living
things
• Sustainability
– the extent that an organization’s operations and actions
protect, mend, and preserve rather than harm or
destroy the natural environment
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Seven Principles of Admirable Business
Ethics
• Be trustworthy
• Be open-minded
• Honor commitments and obligations
• Do not misrepresent, exaggerate, or mislead
• Be a visibly responsible community citizen
• Utilize your accounting practice to eliminate questionable
activities
• Do unto others as you would have them do unto you
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Establish an Ethics Culture
Code of Business Ethics
• To ensure that the code of ethics is read, understood,
believed, and remembered, periodic ethics workshops are
needed to sensitize people to workplace circumstances in
which ethics issues may arise.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
An Ethics Culture (1 of 2)
Whistle-blowing
• refers to employees reporting any unethical violations they
discover or see in the firm
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
An Ethics Culture (2 of 2)
• Ethics training programs should include messages from
the CEO or owner of the business emphasizing ethical
business practices, the development and discussion of
codes of ethics, and procedures for discussing and
reporting unethical behavior.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Avoid Bribery
Bribery
• the offering, giving, receiving, or soliciting of any item of
value to influence the actions of an official or other person
in discharge of a public or legal duty
• a crime in most countries of the world, including the United
States
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Workplace Romance
Workplace romance can be detrimental to morale and
productivity
• favoritism complaints can arise
• confidentiality of records can be breached
• reduced quality and quantity of work could result
• personal arguments can lead to work arguments
• whispering secrets can lead to tensions
• sexual harassment charges may ensue
• conflicts of interest could arise
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Social Responsibility and Policy
• Ralph Nader proclaims that organizations have
tremendous social obligations.
• Milton Friedman asserts that organizations have no
obligation to do any more for society than is legally
required.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Social Policy
Social Policy
• concerns what responsibilities the firm has to employees,
consumers, environmentalists, minorities, communities,
shareholders, and other groups
• Firms should strive to engage in social activities that have
economic benefits
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Environmental Sustainability
• Employees, consumers, governments, and society are
especially resentful of firms that harm rather than protect
the natural environment.
• Conversely, people today are especially appreciative of
firms that conduct operations in a way that mends,
conserves, and preserves the natural environment.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Sustainability Reports
Sustainability report:
• reveals how a firm’s operations impact the natural
environment
• discloses to shareholders information about the firm’s labor
practices, product sourcing, energy efficiency,
environmental impact, and business ethics practices
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
ISO 14000/14001 Certification (1 of 2)
• The ISO 14000 family of standards concerns the extent to
which a firm minimizes harmful effects on the environment
caused by its activities and continually monitors and
improves its own environmental performance.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
ISO 14000/14001 Certification (2 of 2)
• ISO 14001 is a set of standards adopted by thousands of
firms worldwide to certify to their constituencies that they
are conducting business in an environmentally friendly
manner
• Results in an Environmental Management System (EMS)
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Six Major Requirements of an EMS (1 of 3)
1. Show commitments to prevention of pollution, continual
improvement in overall environmental performance, and
compliance with all applicable statutory and regulatory
requirements.
2. Identify all aspects of the organization’s activities,
products, and services that could have a significant
impact on the environment, including those that are not
regulated.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Six Major Requirements of an EMS (2 of 3)
3. Set performance objectives and targets for the
management system that link back to three policies: (1)
prevention of pollution, (2) continual improvement, and
(3) compliance.
4. Meet environmental objectives that include training
employees, establishing work instructions and practices,
and establishing the actual metrics by which the
objectives and targets will be measured.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Six Major Requirements of an EMS (3 of 3)
5. Conduct an audit operation of the EMS.
6. Take corrective actions when deviations from the EMS
occur.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Wildlife Welfare
• Consumers globally are becoming increasingly intolerant
of any business or nation that directly or indirectly destroys
wildlife, especially endangered wildlife, such as tigers,
elephants, whales, songbirds, and coral reefs.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Food Suppliers and Animal Welfare
• Consumers expect humane treatment of animals.
• Consumers are flocking to organic products.
Copyright © 2017, 2015, 2013 Pearson Education, Inc. All Rights Reserved
Copyright