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• Business Case Proposal for Online skills learning in emerging trades in Australia.

Table of Contents

Executive Summary

…………………………………………………………………………………………………………. 3

Reasons for Doing the Project

………………………………………………………………………………………….. 4

Objectives………………………………………………………………………………………………………………………. 4

SWOT Analysis…………………………………………………………………………………………………………….. 5

Quantitative Analysis ………………………………………………………………………………………………………. 6

Weighted scoring model

………………………………………………………………………………………………. 6

Identify the expected benefits.

……………………………………………………………………………………… 6

List the Business Options …………………………………………………………………………………………………. 7

Project Requirements

……………………………………………………………………………………………………… 7

Assumptions for this project:

………………………………………………………………………………………… 8

The constraints for this project:…………………………………………………………………………………….. 9

Costs ……………………………………………………………………………………………………………………………… 9

Estimate how much does it will cost. …………………………………………………………………………… 10

Explain how you estimated costs…………………………………………………………………………………… 9

Major Risks and their Management ………………………………………………………………………………… 10

Risk Management

……………………………………………………………………………………………………… 10

Timescale …………………………………………………………………………………………………………………….. 11

Estimated time to complete the project

………………………………………………………………………. 11

The Major Milestones

………………………………………………………………………………………………… 11

Conclusion ……………………………………………………………………………………………………………………. 12

References

…………………………………………………………………………………………………………………… 13

Executive Summary

Recession, business closures, unemployment have become common trends over last few months. Many businesses may not open again due to huge losses caused by COVID-19 pandemic. People who worked at these organisations may become unemployed for a long term. There are many jobs which can be done from home but they need a different skill altogether such as data management, data entry, virtual assistant, web designing and so on. Realising the needs for future needs of businesses and unemployment issue of youth, this project aims to fill this gap of skill requirement for work from home opportunities. They will get an opportunity to learn these skills from home using online web-based and mobile application-based solutions. At the end, of course, they will be issued a certificate and job referral for different openings in their area. This project will contribute to eliminating unemployment and will contribute to the progress of Australian economy.

Reasons for Doing the Project

After COVID-19 outbreak, the economy of Australia is suffering the shocks. Many mainstream industries such as tourism, entertainment are hit hard by the pandemic and a number of businesses have shut down operations due to severe losses due to no revenue for months and regulations imposed by the government (Hickey, 2020). Unemployment is on the rise, and due to this outbreak, it has increased as about more than 600,000 people have lost their jobs since June 2020 (Murphy,

2020). Still, it is not sure how long this pandemic will affect people’s life and economy of Australia. It may take months or years to things become normal.

Thus, this project aims to prepare youth of Darwin city to learn employable skills which could help them resuming their career or shifting their career to a new stream. Due to closure of many businesses some people may find it difficult to work in same industry in future. This project will help them explore alternative career options and train them accordingly.

Keeping in view this environment, we have proposed this an online web-based and mobile application-based training solution for needy people to learn emerging and in-demand professions and skills to get jobs. This project will serve the most deserving segment of society. It will contribute to the welfare and uplifting of their living standards equally positively contributing to the economy of the country.

Objectives

Following are the two main objectives of this project: –

· First, to contribute to the welfare of society by helping jobless people to prepare for jobs in demand and raising their living standards.

· Second, this free of cost project will contribute to the economy of the country by preparing skilled people for in-demand fields.

SWOT Analysis

SWOT (Strengths, Weakness, Opportunities and Threats) is a business analysis technique to achieve future goals of an organisation (Gurel & Tat, 2017).

Figure: Shows SWOT Analysis template

Following is the SWOT analysis for this project:

Strengths:

· This project provides web-based access as well as mobile application-based access to applicants.

· This project will support all web browsers.

· This project will support all mobile phones platforms/ operating systems.

· This project learning activities are free of cost for deserving applicants.

Weaknesses:

· Customer needs online connectivity to get registered.

· People can not ask real-time questions, just like the conventional classroom environment.

· Some people may find the usage of computers and the internet difficult.

· Online learning will be a new experience for people to learn skills.

Opportunities:

· In Covid19 like situation, online courses provide people with an opportunity to do their learning.

· This project will prepare people for new emerging jobs.

· The project will do social welfare service.

· The project will contribute to a reduction in unemployment.

· The project will contribute to raising the economy of the country.

Threats:

· Non-availability or poor speed of internet for applicants can pose a significant threat to the project.

· Complex and difficult application interface can pose a threat to the success of the project.

· Non-familiarity with IT technologies by applicants can pose a serious threat to the success of the project.

· Security and data privacy threats.

Quantitative Analysis

Weighted scoring model

The score shows that the project has huge benefits for society and is totally viable.

Identify the expected benefits.

This project has many social welfare-related benefits as discussed below: –

· The project will provide people with a chance to learn new skills in demand.

· The project will provide a web-based application as well as a mobile application for learning different skills.

· In Covid-19 situation, where normal living style is disturbed, and people can’t freely move and physically present at different places, learning through online resources like web-based and mobile applications is the best choice. Through this way, people can safely continue their learning activities.

· This project will provide free of cost learning opportunities for needy people.

· This project will elevate the living standards of people by enabling them to get new jobs.

· This project will contribute to the economy of the country by decreasing unemployment.

List the Business Options

This is a non-revenue based, community welfare project. This project does not charge any amount from the applicants and is totally based on funding provided by the university. The project setup and running charges will be met by the funding provided for the project.

Project Requirements

Different types of requirements are identified for a project. There are two main types of requirements identified as Functional and Non-Functional Requirements. In the following, we have defined functional and non-functional requirements for our project.

Functional Requirements:

Functional Requirements define the core requirements for a project, including the services a system must offer (Glowa, Goodell, & Jim, 2016).

· User will register themselves on the online system through web-based interface or mobileapplication

· User will be able to search for different courses on the online platform.

· Users can view the courses for skills for which jobs are in demand.

· User can register themselves for at most two courses.

· User can continue their course in different sittings in their comfortable time.

· A chat facility will be provided for students to post queries to the instructor.

· Students will be able to send email to the instructor from the system for any query.

· Student can take an online exam to pass the course.

· The administrator will be able to update different courses on the system.

· Different reports will be generated through the system, including the number of applicants taking courses, and the number of applicants who got jobs through these courses and so on.

· The system will maintain each course attempt history by each user.

Non-Functional requirements:

Non-functional requirements are implicit requirements of a system which needs to be accomplished in a system (Adams, 2015). We have identified the following non-functional requirements for the system: –

· High availability for the system will be ensured for making the system live 24/7.

· High security will be ensured for making sure the privacy of people data.

· Users

· The system will have high usability for its interfaces. Users will be able to easily use the system.

· All applications will be approved by the moderator; then the system will allow users to start the course.

· The system will be of high performance, and the user will be able to operate the whole system efficiently without any processing delays.

· The newly developed system will provide 100% accurate courses, their lectures, status, progress and results for participants.

Assumptions for this project:

Following are the possible assumptions for this project: –

· This is a non-revenue-based community welfare project, and the university will provide funding.

· The project will have a high response from the local community.

· It is assumed that all required human resources for project implementation will become available.

· Project cost will not change during the cost of the project, including HR and material costs.

· The scope of the project will not change throughout the project.

The constraints for this project:

Following are different constraints for the project: –

· The project will be completed within the allocated budget.

· The project will be completed within the allocated time schedule.

· The project will be completed within all allocated available resources.

Costs

Following is the projected estimated cost for the project: –

Explain how you estimated costs.

In this project, we have used parametric cost estimation technique. In parametric cost estimation technique, units for the project are identified, and then their costs are identified, and the total sum of all units show the full project cost.

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Major Risks and their Management

Following are a few major risks, identified for this project:

Risk Management

Risk management is necessary for the successful implementation of any project. A proper identification of risks, measuring their effects and possibilities with analysis and evaluation, and preparing for risk mitigation plan is the part of risk management (Lock & Dennis, 2017). Project mitigation plans are necessary to settle any known and unknown risks factors.

In the following, we elaborated our project mitigation plans to manage the risks including the risks mentioned above: –

Risk Number	Risk Management
Risk 1	Data Privacy issue will be handled through the following means: · Conformance with the local country laws for ensuring data privacy · Encryption of users’ important credentials data (Park, Hwaheong, Lee, & Kim, 2018). · Users authentication based on username and password · Limited and restricted access to data
Risk 2	In order to avoid project budget access related risks, the following measures will be taken: • Project Budget will be monitored throughout the project execution.
• A spared budget in the miscellaneous category will be get approved to overcome such risks due to sudden price hikes or unseen events (Edwards, Serra, & Edwards, 2019).
Risk 3	In order to avoid this scheduling risk, the following measures will be taken: Strict project monitoring · In project approval, some extra time will be preserved to manage project risks. · If one milestone exceeds the time limit, the other will be complete with more speed.
Risk 4	This risk will be managed through · Proper marketing campaigns at different platforms. · Further, a needs assessment survey will be done before the start of project approval.
Risk 5	To avoid usability risks, the following measures will be taken: – • Usability principles will be followed throughout the project. • Usability testing for the application will be performed.

Timescale

Estimated time to complete the project

Our project commences at the beginning of September 2020. The target metrics will be achieved within six months. i.e. by February 202

Afterwards, the new system will be ready for deployment.

The Major Milestones

Following milestones will be achieved throughout the project: –

Sr No.	Milestone	Description
1.	Project Scope	Project Scope document will elaborate on what is included in the project and what is not included.
2.	Project Requirements	This document in the form of SRS (Software Requirement Specification) will list down all functional, non-functional and other requirements for the project in a clear language (Cicmil, Cooke-Davies, & Crawford, 2017).
3.	Project Design	The project design will be prepared on the base of SRS using design methodologies like Object-Oriented Analysis and Design
4.	Project Implementation	The project will be implemented and a web-based and mobile app-based version will be prepared.
5.	Project Testing	The project will be tested through different testing techniques to discover any flaws or bugs in the system.
6.	Project Deployment	The project will be deployed for actual use by the community

Conclusion

The proposed project proposal presents a business case which can serve the youth community of Darwin who lost their jobs due to COVID-19 pandemic. This project seeks to help them learning new skills which could help them getting new jobs or nourishing their existing skills. The project involves developing a learning website along with mobile applications so the learners can attend their courses from their homes. The main emphasis is on preparing them for online work environment but it will also help them learning skills which require manual work. The learners will not be required to pay any fees as the aim of the project is to promote community development.

All required funding will be done by Charles Darwin University.

References

Adams, K. M. (2015). Non functional requirements in systems analysis and design. New York:

Springer.

Cicmil, S., Cooke-Davies, ., & Crawford, . (2017). Exploring the complexity of projects: Implications of complexity theory for project management practices. Project Management Institute.

Edwards, P. J., Serra, . V., & Edwards, . (2019). Managing project risks. New York: John Wiley & Sons.

Glowa, Goodell, L. a., & Jim. (2016). Student-Centered Learning: Functional Requirements for Integrated Systems to Optimize Learning. International Association for K-12 Online Learning.

Gurel, E., & Tat, M. (2017). SWOT analysis: A theoretical review. Journal of International

Social Research, 10(51). doi:http://dx.doi.org/10.17719/jisr.2017.1832

Hickey, S. (2020, July 2). Australia: COVID-19 rules: Regulations could lead to business closures. Retrieved from Mondaq:

https://www.mondaq.com/australia/crime/961192/covid-19-rules-regulations-could-leadto-business-closures

Lock, & Dennis. (2017). The essentials of project management. Routledge.

Murphy, K. (2020, 08 12). Unemployment rate in Australia jumps to 6.2% due to Covid-19 as 600,000 jobs lost. Retrieved from the Guardian: https://www.theguardian.com/business/2020/may/14/unemployment-rate-in-australiajumps-to-62-due-to-covid-19-as-600000-jobs-lost

Park, T., Hwaheong, Lee, S., & Kim, H. (2018). Secure data encryption for cloud-based human care services. Journal of Sensors, 6, 1-10. Retrieved from http://downloads.hindawi.com/journals/js/2018/6492592

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• Business Case Proposal for Online skills learning in emerging trades in Australia.

Table of Contents

Executive Summary

…………………………………………………………………………………………………………. 3

Reasons for Doing the Project

………………………………………………………………………………………….. 4

Objectives………………………………………………………………………………………………………………………. 4

SWOT Analysis…………………………………………………………………………………………………………….. 5

Quantitative Analysis ………………………………………………………………………………………………………. 6

Weighted scoring model

………………………………………………………………………………………………. 6

Identify the expected benefits.

……………………………………………………………………………………… 6

List the Business Options …………………………………………………………………………………………………. 7

Project Requirements

……………………………………………………………………………………………………… 7

Assumptions for this project:

………………………………………………………………………………………… 8

The constraints for this project:…………………………………………………………………………………….. 9

Costs ……………………………………………………………………………………………………………………………… 9

Estimate how much does it will cost. …………………………………………………………………………… 10

Explain how you estimated costs…………………………………………………………………………………… 9

Major Risks and their Management ………………………………………………………………………………… 10

Risk Management

……………………………………………………………………………………………………… 10

Timescale …………………………………………………………………………………………………………………….. 11

Estimated time to complete the project

………………………………………………………………………. 11

The Major Milestones

………………………………………………………………………………………………… 11

Conclusion ……………………………………………………………………………………………………………………. 12

References

…………………………………………………………………………………………………………………… 13

Executive Summary

Reasons for Doing the Project

2020). Still, it is not sure how long this pandemic will affect people’s life and economy of Australia. It may take months or years to things become normal.

Objectives

Following are the two main objectives of this project: –

· First, to contribute to the welfare of society by helping jobless people to prepare for jobs in demand and raising their living standards.

· Second, this free of cost project will contribute to the economy of the country by preparing skilled people for in-demand fields.

SWOT Analysis

SWOT (Strengths, Weakness, Opportunities and Threats) is a business analysis technique to achieve future goals of an organisation (Gurel & Tat, 2017).

Figure: Shows SWOT Analysis template

Following is the SWOT analysis for this project:

Strengths:

· This project provides web-based access as well as mobile application-based access to applicants.

· This project will support all web browsers.

· This project will support all mobile phones platforms/ operating systems.

· This project learning activities are free of cost for deserving applicants.

Weaknesses:

· Customer needs online connectivity to get registered.

· People can not ask real-time questions, just like the conventional classroom environment.

· Some people may find the usage of computers and the internet difficult.

· Online learning will be a new experience for people to learn skills.

Opportunities:

· In Covid19 like situation, online courses provide people with an opportunity to do their learning.

· This project will prepare people for new emerging jobs.

· The project will do social welfare service.

· The project will contribute to a reduction in unemployment.

· The project will contribute to raising the economy of the country.

Threats:

· Non-availability or poor speed of internet for applicants can pose a significant threat to the project.

· Complex and difficult application interface can pose a threat to the success of the project.

· Non-familiarity with IT technologies by applicants can pose a serious threat to the success of the project.

· Security and data privacy threats.

Quantitative Analysis

Weighted scoring model

The score shows that the project has huge benefits for society and is totally viable.

Identify the expected benefits.

This project has many social welfare-related benefits as discussed below: –

· The project will provide people with a chance to learn new skills in demand.

· The project will provide a web-based application as well as a mobile application for learning different skills.

· This project will provide free of cost learning opportunities for needy people.

· This project will elevate the living standards of people by enabling them to get new jobs.

· This project will contribute to the economy of the country by decreasing unemployment.

List the Business Options

Project Requirements

Functional Requirements:

Functional Requirements define the core requirements for a project, including the services a system must offer (Glowa, Goodell, & Jim, 2016).

· User will register themselves on the online system through web-based interface or mobileapplication

· User will be able to search for different courses on the online platform.

· Users can view the courses for skills for which jobs are in demand.

· User can register themselves for at most two courses.

· User can continue their course in different sittings in their comfortable time.

· A chat facility will be provided for students to post queries to the instructor.

· Students will be able to send email to the instructor from the system for any query.

· Student can take an online exam to pass the course.

· The administrator will be able to update different courses on the system.

· Different reports will be generated through the system, including the number of applicants taking courses, and the number of applicants who got jobs through these courses and so on.

· The system will maintain each course attempt history by each user.

Non-Functional requirements:

· High availability for the system will be ensured for making the system live 24/7.

· High security will be ensured for making sure the privacy of people data.

· Users

· The system will have high usability for its interfaces. Users will be able to easily use the system.

· All applications will be approved by the moderator; then the system will allow users to start the course.

· The system will be of high performance, and the user will be able to operate the whole system efficiently without any processing delays.

· The newly developed system will provide 100% accurate courses, their lectures, status, progress and results for participants.

Assumptions for this project:

Following are the possible assumptions for this project: –

· This is a non-revenue-based community welfare project, and the university will provide funding.

· The project will have a high response from the local community.

· It is assumed that all required human resources for project implementation will become available.

· Project cost will not change during the cost of the project, including HR and material costs.

· The scope of the project will not change throughout the project.

The constraints for this project:

Following are different constraints for the project: –

· The project will be completed within the allocated budget.

· The project will be completed within the allocated time schedule.

· The project will be completed within all allocated available resources.

Costs

Following is the projected estimated cost for the project: –

Explain how you estimated costs.

1 | P a g e

Major Risks and their Management

Following are a few major risks, identified for this project:

Risk Management

In the following, we elaborated our project mitigation plans to manage the risks including the risks mentioned above: –

Risk Number	Risk Management
Risk 1	Data Privacy issue will be handled through the following means: · Conformance with the local country laws for ensuring data privacy · Encryption of users’ important credentials data (Park, Hwaheong, Lee, & Kim, 2018). · Users authentication based on username and password · Limited and restricted access to data
Risk 2	In order to avoid project budget access related risks, the following measures will be taken: • Project Budget will be monitored throughout the project execution.
• A spared budget in the miscellaneous category will be get approved to overcome such risks due to sudden price hikes or unseen events (Edwards, Serra, & Edwards, 2019).
Risk 3	In order to avoid this scheduling risk, the following measures will be taken: Strict project monitoring · In project approval, some extra time will be preserved to manage project risks. · If one milestone exceeds the time limit, the other will be complete with more speed.
Risk 4	This risk will be managed through · Proper marketing campaigns at different platforms. · Further, a needs assessment survey will be done before the start of project approval.
Risk 5	To avoid usability risks, the following measures will be taken: – • Usability principles will be followed throughout the project. • Usability testing for the application will be performed.

Timescale

Estimated time to complete the project

Our project commences at the beginning of September 2020. The target metrics will be achieved within six months. i.e. by February 202

Afterwards, the new system will be ready for deployment.

The Major Milestones

Following milestones will be achieved throughout the project: –

Sr No.	Milestone	Description
1.	Project Scope	Project Scope document will elaborate on what is included in the project and what is not included.
2.	Project Requirements	This document in the form of SRS (Software Requirement Specification) will list down all functional, non-functional and other requirements for the project in a clear language (Cicmil, Cooke-Davies, & Crawford, 2017).
3.	Project Design	The project design will be prepared on the base of SRS using design methodologies like Object-Oriented Analysis and Design
4.	Project Implementation	The project will be implemented and a web-based and mobile app-based version will be prepared.
5.	Project Testing	The project will be tested through different testing techniques to discover any flaws or bugs in the system.
6.	Project Deployment	The project will be deployed for actual use by the community