organ leader
Discuss the Foundation of Strong Business-IT Relationship.
Department of Computer and Information Sciences
COURSE SYLLABUS
Course and Instructor Information
Course Name
ITS 630 – Organization Leadership and Decision Making – Section 20_21 – Full Term
Spring 2020 Full Term (January 6, 2020 – April 23, 2020)
Course Format: Hybrid
Residency Session Date: 3/27/2020 – 3/29/2020 Residency Course Site: NKY
Professor
Dr. Robert (Mamdouh) Babi
Contact Information
Email: mamdouh.babi@ucumberlands.edu
Office Location: Remote
Office Hours/Preferred Contact Times: M-F (7:00pm – 8:00pm) EST
Nature of Course Content and Goals
Course Description
One of the most important skills a business leader needs to have concerning technology involves effective decision making and governance. This class will consist of a case study approach presenting different scenarios that require decisions to be made on technology issues that are relevant to today’s business environment. Students will develop the skills for understanding the components and elements of these technology decisions, and assess associated risks. This course will draw upon a cross section of technology, finance, security, project management, leadership, and other aspects of effective decision making.
Course Objectives
– Develop IT strategy for business value.
– Understand business metrics.
– Understand how to communicate with business managers.
– Understand the management of IT-based risk.
– Create and evolve a technology roadmap.
Learner Outcomes/ Assessments
– Discussions: Weekly discussion. Students participate in weekly discussion, using iLearn Bb.
–
Case
Studies: Weekly case studies will be assigned to supplement the required readings.
– Strategic Technology Plan (STP): Create a Strategic Technology Plan for online course completion.
–
Exam
s: Each exam will consist of multiple choice, short answer questions, discussion questions, and other related questions. Exam items will be derived primarily from lectures and readings. Exams will be available through iLearn, but must be completed independently.
Course Website
Student can access the course website via the iLearn portal on the University of the Cumberlands website: http://www.ucumberlands.edu/ilearn/
Required Text(s):
· McKeen, J. D., & Smith, H. A. (201
5
). IT strategy: Issues and practices (3rd ed.). Pearson.
Suggested Text (s):
N/A
Academic Integrity/ Plagiarism
At a Christian liberal arts university committed to the pursuit of truth and understanding, any act of academic dishonesty is especially distressing and cannot be tolerated. In general, academic dishonesty involves the abuse and misuse of information or people to gain an undeserved academic advantage or evaluation. The common forms of academic dishonesty include:
· Cheating – using deception in the taking of tests or the preparation of written work, using unauthorized materials, copying another person’s work with or without consent, or assisting another in such activities.
· Lying – falsifying, fabricating, or forging information in either written, spoken, or video presentations.
· Plagiarism—using the published writings, data, interpretations, or ideas of another without proper documentation
Plagiarism includes copying and pasting material from the internet into assignments without properly citing the source of the material.
Episodes of academic dishonesty are reported to the Vice President for Academic Affairs. The potential penalty for academic dishonesty includes a failing grade on a particular assignment, a failing grade for the entire course, or charges against the student with the appropriate disciplinary body.
Attendance Policy
When any student has exceeded 20% of the time prescribed for any class, that student will be automatically dropped from that particular class with the grade of “F.” This grade is placed on the official transcript of the student and is treated as a failing grade in calculating the grade point average. The definition of a class absence is a student’s failure to attend class for any reason. Instructors may count three times tardy or leaving early to be equal to one class absence. There are no excused absences, regardless of the reason for the class having been missed. However, faculty will make reasonable provisions to allow students to make up work if the absence is due to a university-sponsored function or a medical or family emergency that is documented in a timely manner. Allowance for students to make up work for other reasons is at each instructor’s discretion. A class absence does not excuse the student from being responsible for course work missed; the student is responsible for contacting the faculty member in order to make up class assignments. The Vice President for Academic Affairs is the authorized agent to consider any exceptions to the above regulations.
Residency Attendance: Each student must be in attendance for the entire duration of the required residency weekend. Late arrivals and/or early departures are not permitted. Punctuality is important as each student is required to have the documented in-seat time per USCIS regulations. If a student is not in attendance for the full session, he/she will be counted absent for the entire session, and receive an automatic “F” and will be required to pay the $300.00 make-up fee and attend a residency make-up session.
Participation Policy
Study after study has linked successful academic performance with good class participation. Those who assume positions of responsibility must “show up” in order to be effective. Therefore, students are expected to actively participate in intelligent discussion of assigned topics in all areas (Discussion Board Activities, Synchronous Sessions, Forums, Shared Papers, etc.) to help process course material and/or to demonstrate understanding of course content. Point adjustments will be taken for non-participation.
Disability Accommodations
University of the Cumberlands accepts students with certified disabilities and provides reasonable accommodations for their certified needs in the classroom, in housing, in food service or in other areas. For accommodations to be awarded, a student must submit a completed Accommodations Application form and provide documentation of the disability to the Disability Services Coordinator (Mr. Jacob Ratliff, Boswell Campus Center, Student Services Office Suite, jacob.ratliff@ucumberlands.edu). When all paperwork is on file, a meeting between the student and the Coordinator will be arranged to discuss possible accommodations before accommodations are formally approved. Students must then meet with the Coordinator at the beginning of each semester before any academic accommodations can be certified for that term. Certifications for other accommodations are normally reviewed annually.
Academic Appeal
Both undergraduate and graduate students have the right to challenge a grade. If discussions with the course instructor and department chair do not lead to a satisfactory conclusion, students may file a formal written appeal with the Vice President for Academic Affairs, who will forward the appeal to the chair of the Academic Appeals Committee. This formal written appeal must be filed by the end of the 4th week of classes in the next regular term following the term in which the course in question was taken. The Academic Appeals Committee then gathers information from the student, the instructor, and any other relevant parties. The Committee will deliver its recommendation on the complaint to the Vice President for Academic Affairs. After reviewing this recommendation and concurring or amending it, the Vice President for Academic Affairs will inform the student and instructor of the disposition of the complaint no later than the last day of classes of the term in which the complaint was filed. Records of all actions regarding academic grade appeals, including their final disposition, are maintained by the Vice President for Academic Affairs and the Academic Appeals Committee. (Undergraduate Catalog/Graduate Catalog)
Appropriate Online Behavior
Prohibited learner conduct includes, but is not limited to the following:
Illegal Activities: Learners may not post, transmit, promote, or distribute content that they know is illegal or could reasonably be expected to know is illegal. Conduct that violates federal, state or local laws is prohibited.
Theft: Learners may not post, transmit, promote, or distribute content that violates copyright or other protected intellectual property rights. Unauthorized use of university property is prohibited. Theft or abuse of computer resources is prohibited.
Disrespect: Learners may not harass, threaten, or embarrass others. Learners may not post, transmit, promote, or distribute content that is racially, religiously, or ethnically offensive or is harmful, abusive, vulgar, sexually explicit, or otherwise potentially offensive. Learners must refrain from behavior that may be perceived as inappropriate, offensive, and unfair and must treat all other learners, faculty, staff, and administrators with respect at all times.
Dishonesty: Learners may not intentionally provide false information, forge, alter, or falsify documents. Learners may not represent the academic work of others as their own.
Learners engaging in prohibited conduct will be subject to disciplinary action, including, but not limited to: course failure, probation, suspension, or expulsion. Such sanctions may lead to additional academic and financial consequences. Learners who are unable to complete a course resulting from disciplinary sanctions, suspension or expulsion are not eligible for tuition refunds.
Student Responsibilities and Course Policies
· The only authorized electronic means of academic, administrative, and co-curricular communication between University of the Cumberlands and its students is through the UCumberlands email system (i.e. Webmail). Each student is responsible for monitoring his/her University email account frequently. This is the primary email account used to correspond with you directly by the University; imperative program information is sent to this email account specifically from campus and program office.
· Students should check for e-mail and class announcements using iLearn (primary) and University of the Cumberlands webmail (secondary).
· Students are expected to find out class assignments for missed classes and make up missed work.
· Students are expected to find out if any changes have been made in the class or assignment schedule.
· Written work must be presented in a professional manner. Work that is not
submitted in a professional manner will not be evaluated and will be returned as unacceptable.
· There is a craft to writing. Spelling, grammar, punctuation and diction (word usage) are all tools of that craft. Writing at the collegiate level will show careful attention to these elements of craft. Work that does not exhibit care with regard to these elements will be considered as inadequate for college writing and graded accordingly.
· Students are expected to take the examinations on the designated dates. If you are unable to take the exam on the scheduled date and know in advance, you are to make arrangements with your professor before the designated date. If you miss the exam, you must have a legitimate reason as determined by your professor.
Recognizing that a large part of professional life is meeting deadlines, it is necessary to develop time management and organizational skills. Failure to meet the course deadlines may result in penalties. Keep in mind that all deadlines are set using Eastern Standard Time (EST).
Late assignments will NOT be accepted.
Course Activities and Experiences
Students are expected to:
• Review any assigned reading material and prepare responses to homework assigned.
• Actively participate in activities, assignments, and discussions.
• Evaluate and react to each other’s work in a supportive, constructive manner.
• Complete specific assignments and exams when specified and in a professional manner.
• Utilize learned technologies for class assignments.
• Connect content knowledge from core courses to practical training placement and activities.
Writing Expectations
Learning outcomes for candidates’ writing competencies include clarity of thought, discernment in planning and organization, and integration of evidence and criteria.
· The instructor expects that students will have knowledge of appropriate forms of documentation and use it where appropriate. APA format is required and style of notation to credit all sources that are not your own.
· There is a craft to writing. Spelling, grammar, punctuation and diction (word usage) are all tools of that craft. Writing at the collegiate level will show careful attention to these elements of craft. Work that does not exhibit care with regard to these elements will be considered as inadequate for college writing and graded accordingly.
· All assignments, unless otherwise instructed, should be submitted in APA format.
Links to Support
Orientation to I-Learn: Student training course on I-Learn, https://ucumberlands.blackboard.com/webapps/portal/frameset.jsp
Book Store: https://cumber.bncollege.com/shop/cumberlands/home
Library:
http://www.ucumberlands.edu/library/
Academic Resources & Writing Center:
www.ucumberlands.edu/learningcommons
Course
Assignment
s and Evaluation
A student will be evaluated/weighted on the following basis (Grading will be based on accumulated points of each graded requirement in the course distributed as described in the table below):
Grading Scale
A= 900 -1000 (90% – 100%)
B= 800 – 900 (80% – 89%)
C =700 – 800 (70% – 79%)
F < 690 (Below 69%)
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Note: Assignments in the following table are listed when they are due. |
Grading Category
Activity Title
Due Date**
Week 1 – Lesson 1: Delivering Value with IT (Part 1) – (January 06, 2020 – January 12, 2020)
Required Readings
· Chapter 1, “Developing and Delivering on the IT Value Proposition”
Acceptance of Course Policies
Discussion – Week 1 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 1/12/2020
Due by Sunday 1/12/2020
Week 2- Lesson 2: Delivering Value with IT (Part 2) – (January 13, 2020 – January 19, 2020)
· Chapter 2, “Developing IT Strategy for Business Value”
· Chapter 3, “Linking IT to Business Metrics”
Hefty Hardware Case Study
Discussion – Week 2 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 1/19/2020
Due by Sunday 1/19/2020
Week 3 – Lesson 3: Delivering Value with IT (Part 3) – (January 20, 2020 – January 26, 2020)
· Chapter 4, “Building a Strong Relationship with the Business”
· Chapter 5,” Communicating with Business Managers”
Assignment
STP – Strategic Technology Plan
Discussion – Week 3 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 1/26/2020
Due by Sunday 1/26/2020
Week 4 – Lesson 4: Delivering Value with IT (Part 4), IT Governance (Part 1) – (January 27, 2020 – February 02, 2020)
· Chapter 6, “Building Better IT Leaders from the Bottom Up”
· Chapter 7, “IT Shared Services”
ModMeters Case Study
Discussion – Week 4 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 2/02/2020
Due by Sunday 2/02/2020
Week 5 – Lesson 5: IT Governance (Part 2) – (February 03, 2020 – February 09, 2020
· Chapter 8, “Delivering IT Functions: A Decision Framework”
· Chapter 9, “The IT Budgeting Process”
RR Communications Case Study
Discussion – Week 5 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 2/09/2020
Due by Sunday 2/09/2020
Week 6 – Lesson 6: IT Governance (Part 3) – (February 10, 2020 – February 16, 2020)
· Chapter 10, “Managing IT-Based Risk”
· Chapter 11, “Information Management: The Nexus of Business and IT”
Nationstate Insurance Case Study
Discussion – Week 6 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 2/16/2020
Due by Sunday 2/16/2020
Week 7 – Lesson 7: IT-Enabled Innovation (Part 1) – (February 17, 2020 – February 23, 2020)
· Chapter 12, “Innovation with IT”
· Chapter 13, “Big Data and Social Media”
Discussion – Week 7 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by Sunday 2/23/2020
Week 8 – Lesson 8: IT-Enabled Innovation (Part 2) – (February 24, 2020 – March 01, 2020)
· Chapter 14, “Improving the Customer Experience: An IT Perspective”
Midterm Exam
Discussion – Week 8 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 03/01/2020
Due by Sunday 03/01/2020
Week 9 – Lesson 9: IT-Enabled Innovation (Part 3) – (March 02, 2020 – March 08, 2020)
· Chapter 15, “Business Intelligence”
International Foods Case Study
Discussion – Week 9 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 3/08/2020
Due by Sunday 3/08/2020
Week 10 – Lesson 10: IT-Enabled Innovation (Part 4) – (March 09, 2020 – March 15, 2020)
· Chapter 16, “Enabling Collaboration with IT”
IFG Case Study
Discussion – Week 10 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 3/15/2020
Due by Sunday 3/15/2020
Week 11 – Lesson 11: IT
Portfolio
Development and Management (Part1) – (March 16, 2020 – March 22, 2020)
· Chapter 17, “Application Portfolio Management”
Minitrex Case Study
Discussion – Week (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due by 3/22/2020
Due by Sunday 3/22/2020
Week 12 – Lesson 12: IT Portfolio Development and Management (Part2) – (March 23, 2020 – March 29, 2020)
· Chapter 18, “Microsoft Windows and the Security Life Cycle”
Residency Weekend (Residency Session (March 27 – March 29, 2020)).
Circuit City was an American consumer electronics company founded by Samuel Wurtzel in 1949. By 1990s, Circuit City became the second largest consumer electronics store in the United States with annual sales of $12 billion. On March 8 2009, Circuit City shutdown all its stores. On January 8th at the 2018 Consumer Electronics Show in Las Vegas, Circuit City CEO announced a comeback and relaunch of Circuit City into “a dynamic, a social-focused ecommerce site” and a new business strategy for its retail stores12 . In this case study, assume that Circuit City hired you as the new chief information officer (CIO) to help relaunch the company into a global e-commerce multinational company. Create a PowerPoint presentation containing the IT strategic plan that will address Circuit City ecommerce initiatives. The following information should be covered in the presentation. 1. History of Circuit City 2. What were the issues and challenges that caused the collapse of Circuit City in 2009? 3. What are the issues and challenges with Circuit City 2018 latest e-commerce initiative? 4. Discuss the major competitors in global e-commerce. 5. How would IT deliver value to the business? 6. Proposed the IT infrastructure required to support global e-commerce. 7. Proposed the IT budget for the e-commerce initiative. 8. Discuss the IT based risks associated with global e-commerce. 9. Discuss how IT can leverage innovative technologies such as social media, big data and business intelligence to provide value to the business. 10. Discuss the future or emerging technologies that would be leveraged to give Circuit City
a competitive advantage.
Practical Connection Assignment, Research Project, Presentation
Week 13 – Lesson 13: IT Portfolio Development and Management (Part3) – (March 30, 2020 – April 05, 2020)
· Chapter 19, “Best Practices for Microsoft Windows and Application Security”
Datatronics Case Study
Discussion – Week 13 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due 4/05/2020
Due by Sunday 4/05/2020
Week 14 – Lesson 14: IT Portfolio Development and Management (Part4) – (April 06, 2020 – April 12, 2020)
· Chapter 20, “Enhancing Development Productivity”
MM Case Study
Discussion – Week 14 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due 4/12/2020
Due by Sunday 4/12/2020
Week 15 – Lesson 15: IT Portfolio Development and Management (Part5) – (April 13, 2020 – April 19, 2020)
· Chapter 21, “Information Delivery: IT’s Evolving Role”
Genex Fuels Case Study
Discussion – Week 15 (Initial post must be posted by Thursday and two or more peers responses by Sunday 11:59pm)
Due 4/19/2020
Due by Sunday 4/19/2020
Week 16 – Lesson 16: Course Review and
Final Examination
– (April 20, 2020 – April 23, 2020)
Due by Thursday 4/23/2020
(Short Week)
*ALL DUE DATES AND ASSIGNMENTS SUBJECT TO CHANGE
**All assignments are due in iLearn by 11:59pm EST on SUNDAY of the corresponding week…EXCEPT the last week of class when all assignments are due on THURSDAY 4/23/2020 at 11:59pm EST.
Residency Schedule
This course requires a 3-day on-ground residency session. The residency will be held on March 27 – 29, 2020 at our Northern Kentucky Campus in Florence, Kentucky.
Residency Session Date: 3/27/2020 – 3/29/2020 Residency Course Site: NKY:
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Residency Schedule |
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Friday – March 27, 2020 |
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5:00 PM – 6:00 PM |
Check-in |
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6:00 PM – 10 PM |
Instruction. Introduce research project. Form groups for project. |
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Saturday – March 28, 2020 |
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8:00 AM – 12:00 PM |
Work in groups on research project |
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12:00 PM – 1:00 PM |
Meal Break |
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1:30 PM – 3:00 PM |
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3:00 PM – 5:00PM |
Instruction – Work in groups (finish written document and practice presentations) |
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6:00 PM – 10:00 PM |
Presentations |
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Sunday – March 29, 2020 |
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8:00 AM – 12:30 PM |
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12:30 PM – 1:30 PM |
Final comments. |
Syllabus Disclaimer: This syllabus is intended as a set of guidelines for this course and the instructor reserves the right to make modifications in content, schedule, and requirements as necessary to promote the best education possible within conditions affecting this course. Any changes to the syllabus will be discussed with the students.
5
Required Assignments*
Assignment Description Weight
Exams (2) Each exam will consist of multiple choice, short answer questions,
discussion questions, and other related questions. Exam items will be
derived primarily from lectures and readings. Exams will be available
through iLearn, but must be completed ind ependently. See course
calendar for tentative due dates.
50%
Case
Studies
Weekly case studies will be assigned to supplement required readings. 20%
Portfolio
Project
Portfolio Project – Practical Connection
10%
Discussions Weekly discussion – Initial post must be posted on Thursday 1:59pm
EST and minimum 2 follow up to other students/ faculty by Sunday
11:59pm EST
10%
Policies Acceptance of Course Policies 5%
STP Create a Strategic Technology Plan for online course completion 5%
TOTAL 100%