consulting report

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MGT 3332: Organizational Behavior

Group Milestone 5: Draft of Group Company Consulting Report

Guidelines and Rubric
Overview:
For this milestone, your team will begin drafting the company consulting report for your final project. This report should communicate your
findings the way you would present them to the company that hired your team to analyze their organizational dilemma and recommend solutions.

Directions:
Before you begin drafting your team’s report, consider reading the following optional resources about report writing. These are very general
guides, written for a consulting company to use when working with a client. Consider some of these general tips as you prepare to write your
report draft in this hypothetical situation acting as a consulting team for the purpose of the final project.

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● Report Writing for Consultants
● 7 Tips for Writing a Client Report

Your group’s report draft will apply the organizational behavior theories and concepts you have explored thus far in the course to the company
dilemma/situation your group has been assigned. Recall that the goal of organizational behavior is to leave the company better than how you
found it. This can mean many different things, but in particular, your consulting team should focus on effectiveness and efficiency.

Specifically, you must include the following ​critical elements​ in your team’s draft:

● Summarize the organizational dilemma presented in the company snapshot
● Identify what you think might be going on in your hypothesis statement
● Analyze the employee data provided by the instructor to arrive at a decision at what is happening

Note: For the final project, you will need to expand on this draft by developing a plan for improvement, explaining why you chose that plan, and
explaining the desired outcomes once it has been implemented and the change has gained traction.

Note: ​You may find it helpful to utilize the group wiki tool available in Blackboard to organize your thoughts, information, and resources for the
group milestones and final group project. You are not required to use this tool, but if your group would like to use it simply ask your instructor to
create a wiki for your group.

Guidelines for Submission:​ Your milestone must be submitted by one member of your group as a Microsoft Word document, at least three
pages in length, with double spacing, 12-point Times New Roman type, 1-inch margins, and resources cited in APA format.

Instructor Feedback:​ This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center.

https://www.writing-skills.com/report-writing-for-consultants

https://www.mbopartners.com/blog/how-manage-small-business/seven-tips-client-report-writing/

MGT 3332: Organizational Behavior

Rubric
Criteria Exemplary (100%) Needs Improvement (75%) Not Evident (0%) Value

Organizational
Dilemma

Summarizes the organizational
dilemma presented in the company
snapshot.

Summarizes the organizational
dilemma presented in the company
snapshot, but is unclear or inaccurate.

Does not summarize the organizational
dilemma presented in the company
snapshot.

30

Hypothesis Identifies what is going on in a
hypothesis statement.

Identifies what is going on in a
hypothesis statement, but is unclear.

Does not identify what is going on in a
hypothesis statement.

30

Data Analysis Analyzes the employee data
provided by the instructor to arrive
at a decision on what is happening.

Analyzes the employee data provided
by the instructor to arrive at a decision
on what is happening, but lacks in
detail or clarity, or contains
inaccuracies.

Does not analyze the employee data
provided by the instructor to arrive at a
decision on what is happening.

30

Mechanics No grammar or spelling errors that
distract the reader from the content.
All sources used are cited using
APA Style, 6th ed.

Minor errors in grammar or spelling that
distract the reader from the content. All
sources used are cited using APA
Style, 6th ed.

Major errors in grammar or spelling that
distract the reader from the content
and/or errors made in citing sources
using APA Style, 6th ed.

10

Total 100%

Results of Employee Survey 2019

· 62% of employees surveyed reported feeling blindsided by their performance review. 

· 59% of employees have complained that their manager was unprepared to give feedback.   

· 78% of employees they surveyed would work harder if their efforts were recognized and appreciated more often. 

·

32% of employees

 say they have to wait more than three months to receive feedback from their managers.

· 43% of 

highly-engaged employees

 receive feedback at least once a week.  45% of HR leaders do not think annual performance reviews are an accurate appraisal for employee’s work.

·

Managers who received feedback on their strengths showed 8.9% greater profitability in their division of Amazon.

· One in five employees at Amazon stated a lack of confidence in their manager providing regular, constructive feedback.

· 24% of Amazon employees indicated they have looked for employment outside the company and would consider leaving their jobs if managers don’t provide inadequate performance feedback.

· Responses to questions about teams led by managers who focus on their weaknesses indicated they are 26% less likely to be engaged.

· 69% of employees say they would work harder if they felt their efforts were better recognized.

· 21.5% of employees that don’t feel recognized when they do great work have interviewed for a job in the last three months, compared to just 12.4% that do feel recognized.

· 24% of employees who felt they had not received recognition from their direct supervisor in the past two weeks had recently interviewed for another position, compared to just 13% who had received recognition.

· Only 8% of employees at Amazon believe their performance management process is highly effective in driving business value, while 58% say it’s not an effective use of time.

· Recognition is the number one thing employees say their manager could give them to inspire them to produce great work.

· 80% of Gen Y said they prefer on-the-spot recognition over formal reviews.

· 63% of Gen Z said they want to hear timely, constructive performance feedback throughout the year.

· 27% of workers strongly agree that the feedback they currently receive helps them do their work better.

· On a scale of 1-10, managers who gave the right amount of feedback earned an average score of 8.6 from workers.

· 68% of employees who receive accurate and consistent feedback feel fulfilled in their jobs.

Correlation:

.61 = performance review has led them to look for other jobs

.44 = unclear expectations leads to poor decision-making

.15 = conversations between managers and employees has led to frustration and demotivation

Results of Employee Survey 2019

· 4% of executives and 88% of employees believe a distinct workplace culture is important to business success

· 83% of executives and 84% of employees rank having engaged and motivated employees as the top factor that substantially contributes to a company’s success

· There is a .22 correlation between employees who say their organization has a clearly articulated and lived culture and those that say they are “happy at work” and feel “valued by [their] company”

· Only 19% of executives and 15% of employees believe strongly that their culture is widely upheld within Amazon

· 68% of employees who receive accurate and consistent feedback feel fulfilled in their jobs.

· 78% of executives at Amazon stated a positive feeling and description of company culture

· 23% of employees at Amazon stated a positive feeling and description of company culture

Correlation:

.61 = misalignment of company culture has led them to look for other jobs

.44 = unclear expectations leads to poor decision-making

.15 = conversations between managers and employees has led to frustration and demotivation

.105 = employees leave because of company culture dissatisfaction

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