Assessment 1

must score proficent or better on scoring or adjustment is required.

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Write a 3–4 page letter in which you analyze your leadership skills and how you would use them to lead a project requiring group collaboration.

Assessments 1 and 2 are scenario-based, so you must complete them in the order in which they are presented.

Leadership is an integral element in any job, regardless of the work title. However, it is important to recognize that leadership is not just one single skill; instead, success in leadership depends on a broad range of skills, among them decision making, collaboration, and communication.

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By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

  • Competency 1: Apply qualities, skills and practices used by effective healthcare leaders. 

    Describe the leadership qualities desirable for the proposed project.  
    Compare one’s own leadership skills against those of a chosen health care leader.
    Explain one’s role as project leader, using approaches from a selected leadership model.

  • Competency 2: Apply practices that facilitate effective interprofessional collaboration. 

    Describe an approach to effectively facilitate collaboration among a professional team.

  • Competency 4: Produce clear, coherent, and professional written work, in accordance with Capella’s writing standards. 

    Address assignment pu

Preparation

Read the Assessment 1 Scenario found in the Resources. Information in your assessment should be based on information from the scenario.  

Instructions

Develop a professional response to the supervisor using the template provided. The letter will have two main components:

  1. Identify the qualities of a successful leader and compare them to your own leadership characteristics.
  2. Make recommendations on how to lead and foster teamwork.

Please refer to the scoring guide for details on how you your assessment will be evaluated.

Submission Requirements

  • Your letter should be 3–4 double-spaced pages in length.
  • Apply correct APA formatting to all in-text citations and references.
  • Use Times New Roman, 12-point font.
  • Express your main points, arguments, and conclusions coherently.
  • Use correct grammar and mechanics.
  • Support your claims, arguments, and conclusions with credible evidence from 2–3 current, scholarly or professional sources.
  • Proofread your writing.

Please refer to the scoring guide for details on how you your assessment will be evaluated.

Notes:

  • You are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed. 
  • Your instructor may use the Writing Feedback Tool when grading this assignment. The Writing Feedback Tool is designed to provide you with guidance and resources to develop your writing based on five core skills. You will find writing feedback in the Scoring Guide for the assessment, once your work has been evaluated.
Leadership and Group Collaboration Scoring Guide

VIEW SCORING GUIDE

Use the scoring guide to enhance

NHS5004 – Collaboration, Communication, and Case Analysis for Master’s Learners

2

>Assessment

1

Response Letter

Dear Lynnette,

Type the letter in this section per assignment guidelines.

References

List References in APA format

1
2

” CAPELLA UNIVERSITY

NHS-FP5004 -Collaboration, Communication, and
Case AnalysisforMaster’sLearners

Assessment

1

Scenario
Use the following scenario as a basis to complete Assessment 1.

Imagine that you work in a health care facility and your boss has just stopped by your office and
says the following:

Hi, I just have a couple of minutes – please forgive me for stopping in without advanced notice. One
of the results of a recent employee survey at Lakeland Clinic indicates we have some issues to
address. The data show 75% of the employees have concerns about at least one of the following:
diversity issues, workplace incivility, and poor work-life balance.

Senior leadership has asked me how I plan to respond, and my first inclination is to put you in
charge of assembling a team to address one of the issues. You have demonstrated effective
organizational and communication on other projects and I think you will be a great asset as we
move forward.

I have to run right now, but I’ll send you an email with more information before I leave today. See
you later!

Subsequent Email:
Thanks for talking with me this morning. I just want you to know that this is really a great
opportunity for you. I know you have been interested in taking steps to becoming a leader in this
organization and now it’s time to realize your potential.

As you know we opened the Lakeland Medical Clinic to serve area residents who were unable or
unwilling to use the services offered at the main hospital. The first two months of operation saw
strong patient volume. Since then, the numbers have dropped off dramatically. This prompted
leadership to start asking some questions, which lead to the internal survey that I mentioned
yesterday.

I just met with leadership and they determined that the priority right now is the diversity issue
because we have the opportunity to improve outcomes for both employees and the community.

This is part of an e-mail I got from the clinic director last week:

“…after careful examination of all aspects of the organization and talking with some
neighborhood leaders we have concluded that residents in the community do not feel
comfortable coming to the clinic. It seems the staff are lacking the ability to develop a trusting
relationship with the residents primarily because they do not understand the cultural values
and norms. The neighborhood residents, which you know are predominantly Haitian, often feel
their beliefs, values, and health practices are notunderstood.

1

” CAPELLA UNIVERSITY

When staff members were hired, we only considered their past work experiences, education
and potential. We may have failed to fully consider their ability to work with diverse
populations.“

Hopefully the information gives you a better understanding of the issues to be addressed. Time to
get started as things need to move quickly.

I want you to assemble a committee to clearly define the problem and ultimately provide guidance
on solutions. Before introducing you to the clinic director and executive team, I want to review your
approach specific to leadership style and collaboration.

I want two things from you in a written document. The first part is just for me, but the second part I
intend to share with the clinic director.

First, identify and describe a leader you would choose to lead a project like this and explain why. It
can be anyone that is qualified, even someone famous. Your choice will tell me a lot about your
leadership approach and priorities. Next, select one of the characteristics that make them
successful and compare it against your leadership skills.

The second item is related to leading and fostering teamwork and collaboration among a group of
interdisciplinary professionals. We are looking for 4–6 members to serve on a committee who will
be considering the diversity issue and ultimately making a recommendation on how to address it.

I want you to:

• Describe your role and approach to leading the group. How will you lead and communicate? Will
you be an authoritative, collaborative, democratic, servant, or transformational type of
leader? Analyze the strengths and weaknesses of your approach in the context of this project.

• Describe how you would facilitate collaboration to maximize team effectiveness. You might
consider:

o Communication technologies.

o Practices (accountability, decision making, delegating).

o Techniques for sharing information and ideas.

o Any others ideas you might have.

Remember this information will be shared with the clinic director so keep it clear, focused,
and professional. Creativity is important; however, we want to be sure that your ideas and
approaches align with current health care organization trends and practices, so include
references from current academic or professional resources to support your points.

I have confidence in you!

Lynnette

2

\f CAPELLA UNIVERSITY

3

  • Assessment 1 Scenario

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